Category - Business Phone System
Call Switching vs. Call Flipping
This brief article introduces Call Switching and Call Flipping tools and explains how each of them works. We also provide […]
How to Get a Business Phone Number? 5 Easy Ways
Whether you want to start a new business or expand your current one, you will most likely need a new […]
What is QoS in business telephony
What is the biggest worry for businesses that are considering starting to use Voice over Internet Protocol (VoIP) instead of […]
7 Reasons to Choose Cloudtalk as your Omnichannel Contact Center Solution
The way in which customers call companies in the last decade has changed tremendously. It’s true that many people still […]
7 Reasons why you should invest in a cloud solution for your call center
Can you improve your customer service, take some workload off your agents’ shoulders, and save money while doing so? Yes, […]
Best CloudTalk call center integrations to choose from
Nowadays, companies use many tools for different business purposes. In their essence, software should automate processes, gather data, and help […]
7 reasons why phone call numbers are still a necessity for your business
Think that in those digital times, phone calls should belong obsolete? Here are seven reasons why a phone call number […]
5 Reasons To Switch To Cloud Phone System
Are you tired of boring and old-fashioned call centre software? Do you believe that your sales or customer support team […]
8 benefits of transferring your contact center to the cloud
Companies all around the world have been investing in popular call center software solutions, allowing them to provide better customer […]