Category - Business Phone System

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Call Switching vs. Call Flipping

This brief article introduces Call Switching and Call Flipping tools and explains how each of them works. We also provide […]

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How to Get a Business Phone Number? 5 Easy Ways

Whether you want to start a new business or expand your current one, you will most likely need a new […]

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What is QoS in business telephony

What is the biggest worry for businesses that are considering starting to use Voice over Internet Protocol (VoIP) instead of […]

Reasons to choose CloudTalk

7 Reasons to Choose Cloudtalk as your Omnichannel Contact Center Solution

The way in which customers call companies in the last decade has changed tremendously. It’s true that many people still […]

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7 Reasons why you should invest in a cloud solution for your call center

Can you improve your customer service, take some workload off your agents’ shoulders, and save money while doing so? Yes, […]


Best CloudTalk call center integrations to choose from

Nowadays, companies use many tools for different business purposes. In their essence, software should automate processes, gather data, and help […]

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7 reasons why phone call numbers are still a necessity for your business

Think that in those digital times, phone calls should belong obsolete? Here are seven reasons why a phone call number […]

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5 Reasons To Switch To Cloud Phone System

Are you tired of boring and old-fashioned call centre software? Do you believe that your sales or customer support team […]

8 benefits of transferring your contact center to the cloud

8 benefits of transferring your contact center to the cloud

Companies all around the world have been investing in popular call center software solutions, allowing them to provide better customer […]