CloudTalk vs JustCall

Want to scale your business efficiently, keep costs under control, and provide next-gen service? Then you need a virtual call center. But how to choose the right provider? Tune into our CloudTalk vs JustCall showdown, and see which is better for pricing, quality, and innovative AI features.

CloudTalk Vs. JustCall: Everything You Need to Know

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Property

Starting Price

Free Trial

AI & Smart Dialing

AI Voice Agent & Price

International Numbers

Browser & Device Compatibility

Setup Time

Call Quality & Reliability

Productivity Tools

Customization Options

Support Response Time

CloudTalk

$25 – Starter

14 days

Complex AI Suite, includes AI Dialer, Smart Dialer, Predictive Dialer, and Power Dialer

Complex AI agents capabilities, multiple use cases, $0.25/minute

160+ countries

Supports all major browsers and OS (Windows, Mac, Linux, mobile apps)

Onboarding in under 24 hours with self-serve and guided support

Crystal-clear call quality, high reliability across all regions

Advanced call routing, analytics, call tagging, sentiment labeling, and more

Full control over workflows, IVRs, caller ID, call popups

24/7 chat and phone support with enterprise SLAs available

JustCall

$29 – Team

14 days

Limited AI Suite, includes Power Dialer only

Limited AI agent capabilities, $0.99/minute

70+ countries

Works on all major browsers and OS (the desktop UI can be inconsistent)

Fast setup, but limited onboarding documentation

Decent call quality, occasional latency issues in international calls

Standard call logging and call notes

Limited IVR and workflow personalization

Support via ticket system and email

See the real-world impact of your JustCall vs. CloudTalk decision in one quick call.

CloudTalk Vs. JustCall

Pricing: Which One Gives You More for Less?

Swipe to see the winner

CloudTalk

CloudTalk pricing starts at $19/user/month and includes features like call routing, call queuing, and smart dialers. There are no hidden fees, and your business can scale easily without paying for costly upgrades.

JustCall

JustCall pricing starts at $29/user/month (Team plan). Want to scale? Then you have to unlock key features like call monitoring and analytics, you’ll need more expensive plans. Scaling with JustCall means additional fees and limited functionality in lower tiers.

Pricing Winner: CloudTalk

JustCall vs CloudTalk pricing has a clear winner. CloudTalk offers more value at a lower cost. With powerful features available right from the base plan, it’s the smarter, more scalable option for SMBs aiming to grow efficiently and affordably.

Result

Quality: Which One Will Make You a Global Powerhouse?

Swipe to see the winner

CloudTalk

CloudTalk offers exceptional call quality and reliability thanks to global data centers and smart routing. Whether remote or in-office, agents get crystal-clear audio, no lag, and zero interruptions—on any device, anywhere in the world.

JustCall

JustCall works well for domestic calls but falls short globally. JustCall reviews often cite dropped calls or weak audio, especially internationally. While its infrastructure is solid, it lacks CloudTalk’s intelligent routing and global optimization.

Quality Winner: CloudTalk

CloudTalk wins this JustCall comparison on global quality and consistency. It’s an ideal VoIP solution for SMBs that want to go global, and it delivers an unmatched calling experience even for remote agents and international customers.

Result

Automation: Which Dialer Helps Your Teams Work Faster?

Swipe to see the winner

CloudTalk

CloudTalk offers advanced automation with smart, predictive, and AI dialers. You can run efficient campaigns using the power dialer and eliminate manual effort. Need help? Follow CloudTalk’s call center automation guide or reach out to 24/7 support.

JustCall

JustCall includes a power dialer, but lacks AI and predictive dialing. This limits performance for larger teams or global outreach. For scaling sales ops or modernizing workflows, its automation features may fall short of what fast-paced SMBs require.

Automation Winner: CloudTall

CloudTalk outperforms JustCall in automation, dialing speed, and usability. Compare JustCall vs. CloudTalk on efficiency, and CloudTalk is your winner. AI-driven power dialers and predictive tools reduce manual work and help your sales team focus on closing more deals, faster.

Result

For Peak Performance, Game-Changing Features, and Smooth Integration … Choose CloudTalk!

CloudTalk is one of the best JusCall alternatives for a reason. Our AI-powered software ranks among the world’s leading forces on G2 and Hubspot, and we now have 4,000+ satisfied customers worldwide. Check out why you should become one of them too.

How CloudTalk Compares to JustCall: The Bigger Picture

While both CloudTalk and JustCall mainly serve SMBs, they significantly differ in scalability and feature depth. JustCall is a solid starter tool, but CloudTalk scales better with growing teams.

CloudTalk offers more tools at each tier, while JustCall locks key features behind higher plans. With CloudTalk’s built-in analytics, calling intelligence, and intuitive features, your teams can unleash their full potential.

JustCall vs CloudTalk Comparison: Who Leads in Features and Performance?

JustCall covers the basics with a power dialer and call notes, but CloudTalk goes far beyond that. From basic performance-boosting features such as intelligent dialers, sentiment analysis tools, or call extensions to next-gen AI voice agents, CloudTalk has got it all.

While both count among the best power dialer providers, CloudTalk is simply the better choice for results-driven SMBs that aim for maximum performance.

Seamless Integration with Your Favorite Tools: Who Does it Smoother?

Both platforms integrate with many of the tools you already use. However, while JustCall often requires third-party tools for full functionality, CloudTalk needs no middleman.

It offers 35+ native integrations (including HubSpot, Salesforce, and Pipedrive), which you can easily connect with the platform in just a few clicks and minutes. Fast setup, smooth synchronization, and intuitive operation—that’s what you get if you opt for CloudTalk.

Advantages and reviews of CloudTalk

Still not convinced?
Our results speak for themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 min.

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

G2 Reviews proof

The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.

Franco Viale Leyva
Head of Commercial Performance at Poliglota

Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.

Frederico Lopes
Head of Customer Service at DiscoverCars

CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.

Pavel Pribis
CEO of Boataround

G2 ranked us among the Top 50
Customer Service Products for 2024.

FAQs

How do I make a call from a website?

To make a call from a website, simply install a click-to-call extension and launch calls from CRMs, helpdesks, or any web tool.

How do you make a phone number clickable?

You can make phone numbers clickable by using a web dialer. This VoIP feature helps you auto-detect phone numbers and turns them into clickable numbers.

Which platform is more affordable for scaling teams: CloudTalk or Justcall?

For scaling teams, CloudTalk is more affordable than JustCall as it offers more value at lower starting prices.

Does CloudTalk work across all browsers and devices?

Yes, CloudTalk works well across all browsers and devices, including mobile phones. This makes it a great choice for both on-site and remote teams.

How does Justcall pricing compare to CloudTalk for functionality?

For similar functionality, JustCall usually costs more than CloudTalk. At the same time, CloudTalk’s pricing is flexible and transparent, without any hidden fees.

Which JustCall Alternatives Are the Best?

The best JustCall alternatives include VoIP providers like CloudTalk.

What Does a Typical JustCall Review Say?

A typical JustCall review praises its simplicity, but also notes issues with call quality and limited features. If you look for a more reliable VoIP provider, choose CloudTalk.

What Do CloudTalk Reviews Say?

CloudTalk reviews often praise it for great call quality, smart dialers, and seamless CRM integrations.

So, who is the overall winner
of the best VoIP alternative?

We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today

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