8 Best Power Dialer Providers:
Top Picks for 2025

The average cold call conversion rate is 2%*. But that’s less of an issue when you increase your daily call volume by 300%** with Power Dialing software.
As the name suggests, power dialers are powerful yet simple software tools that allow you to expand your outreach significantly. However, their quality and pricing often largely depend on the system’s provider. As such, picking the best one can be a challenge.
In this article, we’ll discuss what power dialing is and how it works, as well as the best power dialer providers available on the market today. Keep reading to learn more!
Key Takeaways:
- Power dialers automate outbound calls, manage call handling, and increase agents’ productivity by connecting them with more prospects faster.
- Power dialer software can be generally divided into four types based on its calling strategy: Preview, Predictive, Parallel, and Progressive.
- To choose the best provider for you, you should consider every provider’s features, pricing, and online power dialer reviews. Some even offer free trials.
What Is a Power Dialer?
Generally speaking, power dialers fall under the umbrella of auto dialers, a type of software designed to automate outbound dialing processes in call centers. By calling a new number as soon as a call ends, they can boost your daily call volume by up to 3x.
How Does a Power Dialer Work?
Power calling uses pre-existing contact lists, which can be seamlessly uploaded as call queues into the power dialing software. Once an agent begins the calling process, the power dialer takes over call handling and routing.
It dials a number and, after a predetermined amount of time, moves on to the next. When a call is accepted, the system immediately connects the agent and prospect, beginning to dial the next number as soon as the last call ends.
8 Best Power Dialer Providers
Provider
Description
Dialers
Pricing
A VoIP-based call center solution designed for SMBs and medium-sized businesses, offering advanced features like IVR, Analytics, and integrations.
Power Dialer,
Parallel Dialer
Smart Dialer
A flexible cloud-based phone system designed for customer-facing teams, emphasizing real-time analytics and integration with major CRMs.
Power Dialer
$50 per user/month,
3 user minimum
A simple yet powerful communication platform for sales and support teams, focusing on ease of use and robust analytics for team performance.
Power Dialer
$54 per user/month
A cloud-based phone system tailored for remote teams, providing seamless integrations with CRMs and support tools for improved workflow efficiency.
Power Dialer
$49 per user/month,
2 user minimum
A sales engagement platform for fast-paced sales teams specializing in automation and AI-powered insights to boost productivity and conversion rates.
Power Dialer
$95 per user/month
A sales dialer platform aimed at individual sales reps and small teams, offering productivity tools like call tracking and email automation.
Power Dialer
$140 per user/month
A unified communication platform designed for call centers, featuring advanced tools like live analytics and call recording to optimize campaigns.
Power Dialer
$77 per user/month
AI-powered dialing software built for high-performance sales teams, focusing on CRM automation and call transcription for improved efficiency.
Power Dialer
$99 per user/month
4 Types of Power Dialers
Depending on the specific provider and software, power dialers can utilize four different dialing strategies. Keep in mind that although each of these can sometimes be categorized as a stand-alone dialer, for the purposes of this article, all are power dialers.
Preview Dialer
Preview dialing offers you a unique personalization opportunity by giving agents access and the time necessary to look over the next prospect’s contact information before connecting the call. This makes it well-suited for high-value, medium-volume campaigns.
Progressive Dialer
Progressive dialing is similar to standard power dialing. However, what sets it apart is that it goes through the call queue in sequence and can filter out callers based on answering machine responses and busy dial tones, making it a great all-rounder.
Parallel Dialer
Parallel dialing is uniquely suited to maximizing call volume by initiating multiple calls for each agent simultaneously, connecting prospects as soon as they pick up. This helps lower idle time, but may cause friction if too many people respond at the same time.
Predictive Dialer
Predictive dialing is incredibly helpful in maintaining a manageable call volume by keeping track of agents’ current availability in order to avoid stress, long wait times, and high call abandonment. However, this makes it slower than standard power dialing.
How to Choose the Best Power Dialer Provider?
Selecting the right power dialer provider is crucial for ensuring your team’s productivity and maximizing ROI. Here are some actionable steps to help you make the best choice:
- Identify Your Business Needs: Start by defining your objectives. Are you focused on increasing call volume, improving personalization, or integrating with existing tools? Knowing what your team needs will help narrow your options.
- Evaluate Features and Capabilities: Look for providers that offer essential features like CRM integration, call analytics, live reporting, and compliance tools. These ensure smooth operations and optimized campaigns.
- Assess Scalability: If your team is growing or you expect to expand, choose a provider that offers scalable solutions. Ensure they can support additional users and higher call volumes as your business grows.
- Check for Ease of Use: A complicated interface can slow down your agents. Select a provider with an intuitive, user-friendly platform that requires minimal training.
- Consider Pricing and Flexibility: Compare pricing plans to ensure they align with your budget. Watch for hidden fees, minimum user requirements, or rigid contracts. Many providers offer free trials to test their service before committing.
- Review Customer Support: Reliable, accessible support can make or break your experience. Check if the provider offers 24/7 support, onboarding assistance, and helpful resources like tutorials or webinars.
- Read Customer Reviews: Explore user reviews and testimonials to gauge the provider’s reputation and identify potential issues. This can help you avoid surprises after purchase.
- Test Before You Commit: Whenever possible, request a demo or free trial to explore the platform firsthand. This ensures the dialer aligns with your operational needs and expectations.
CloudTalk: More Power for Less
Based on our comparison, it turns out that CloudTalk offers not only the best power dialer but also the cheapest power dialer. However, don’t take our word for it. You can experience it yourself for 14 days completely free, with no credit card required.
Try CloudTalk for 14 Days Free
Sources:
FAQs
What are the challenges of using dialer systems?
High costs, dropped calls, legal compliance, and potential tech issues can hinder efficiency.
How does a dialer system work in a call center?
Dialer systems automate outbound calls, connecting agents to live answers while filtering busy signals or voicemails.
What are the benefits of dialer systems?
Increased call volume, reduced idle time, improved efficiency, and higher agent productivity are key benefits.
What is the difference between predictive dialing and progressive dialing?
Predictive dialing maximizes call volume; progressive dialing connects agents to one live call at a time.