Improve productivity and explore opportunities with an 8×8 alternative

  1. Call Quality: Globally distributed server infrastructure
  2. Integrations: 40+ one-click CRM & helpdesk tools
  3. Country Coverage: 160+ international numbers

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CloudTalk
CloudTalk
8x8
Price (user / per month)

Starts at $25/month with advanced features

 Starts at $15/month with some basic features
International Numbers 160 80
Call Queues
Conference Calling
Voicemail
Productivity Features (Call Tagging, Comments, After-Call Work etc.)
Call Recording From $35 per user/month
IVR Paid additionally, available from X6
Automated Callback Available from X6
Skill-based Routing Available from X6
Dialing Featues Only X8 has it in a package with no additional fees
Smart Queues
Call Masking

2500+ call centers and phone systems powered by CloudTalk and counting

Explore new horizons with reliable 8×8 alternative

Wondering if an 8×8 phone system is a good choice for your business? Whether you are a small company with big ambitions, a mid-market achiever, or an established market leader, CloudTalk can fulfill all of your needs. 

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Enhanced productivity with smart features

Manage your team’s time wisely. With CloudTalk as an 8×8 alternative, your agents can use ready-to-use productivity tools and eliminate most of the manual, repetitive tasks. Try our click-to-call for instantly making calls instantly from a web browser, add notes and tags to keep track of the lead’s progress, or use the After call work feature to complete all follow-up tasks once the call has ended. 

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Analytics

Simple yet brilliant analytics 

Track your performance directly in CloudTalk software. Follow complex statistics with a simple user interface to make the right data-driven decisions. Gain detailed information on your calls and agents in real-time via a comprehensive Wallboard. Furthermore, create custom reports to discover new opportunities and answer specific questions.

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Expand your business with international numbers

Ready to succeed globally? With CloudTalk international numbers, it’s as simple as a snap of a finger. Choose your market of interest and acquire the desired numbers from 160+ countries around the world. Already have your numbers? Port them to CloudTalk. 

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#1 Rated 8×8 Phone System Alternative

4.4/5 – 258 reviews

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4.3/5 – 663 reviews

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4.4/5 – 305 reviews

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4.5/5 – 258 reviews

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Integrate CloudTalk with tools
you love the most

Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date. 

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Hubspot
Salesforce
Salesforce
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Zendesk
Intercom
Intercom
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Pipedrive
Playvox
Playvox
Slack
Freshdesk
Zoho CRM
MORE INTEGRATIONS
CHOOSE YOUR INTEGRATIONS


Get professional support instantly

Are you tired of unreliable customer service? Assisting our clients and providing them with immediate solutions is our top priority. In order to solve your inquiries as quickly as possible, we offer a number of support team operatives in several time zones. What’s more, they have a smile on their face at all times.

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call quality
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Use auto-forwarding tools to streamline your workflow

Manage sales, marketing outbound campaigns, and customer & technical support all from one location. We have developed a call flow designer with multi-level IVR to boost the level of customer satisfaction.

These tools, together with skills-based routing, can transfer your calls to the division, agent, or team of agents that is best suited to handle your customers’ needs.

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Choose all the integrations you love

We are team players. We made sure that when you’re using CloudTalk’s phone system, you have all the tools you need. Choose from our 30+ one-click help desks and CRM integrations.

Salesforce, Hubspot, Gong, Pipedrive, Zendesk, and Freshdesk integrations are at your disposal – ready to use. 

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Watch how CloudTalk works

we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.

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TALK TO SPECIALIST

Effective calling tools

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Call Forwarding

Automatically forward incoming calls to external mobile or landline numbers when you are unavailable.

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Preferred agent

Automatically records all of your calls. You can listen to them directly from the browser. Anytime, anywhere.

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Skill-based routing

To always provide the right answer, automatically assign calls based on agents’ skills required by the caller.

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Call recording

CloudTalk can automatically make a recording of all calls. You can listen to it directly from your internet browser anywhere and anytime.

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International numbers

Gain your client’s trust by acquiring local phone numbers from more than 160 countries. Offer services at standard rates or free of charge.

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Fax to email

Receive fax messages to your email address, quickly and easily. If a client sends you a fax to a predefined phone number, you will automatically receive it to a predefined email address.

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.