Looking for an 8×8 alternative that supports your business?

A good calling system should be boosting your performance. CloudTalk is a user-friendly solution with crystal-clear sound and no glitches. Set-up only takes a few minutes. Anytime, from wherever you are.

No annual contract to tie you down. Test our rich portfolio of features in a 14-day free trial before you decide to purchase.

call center yellow

2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs. 8×8

Compare 8×8 with CloudTalk and see the advantages we offer

cloudtalk
8x8
Price (per user/ per month) $25 - $40 $25 - $175
Price (per 10 users/ per month) $250 - $400 $250 - $1 750
Price (per 50 users/ per month) $1 250 - $2 000 $1 250 - $8 750
Reliability 9 globally distributed data centers global data centers
High quality calls
nbsp;
nbsp;
Business hours
nbsp;
nbsp;
Call queues
nbsp;
nbsp;
Conference calling
nbsp;
nbsp;
Porting an existing number
nbsp;
nbsp;
Voicemail
nbsp;
nbsp;
Productivity features (call tagging, comments, after-call work etc.)
nbsp;
nbsp;
Call recording
nbsp;
only from $35 per user/month
IVR
nbsp;
Paid additionally, available from X6
Automated callback
nbsp;
Available from X6
Skill-based routing
nbsp;
Available from X6
Dialing featues
nbsp;
Preview, Progressive and Predictive only paid for X6 a X7, only X8 has it in a package with no additional fees
Smart queues
nbsp;
nbsp;
Call masking
nbsp;
nbsp;

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs 8×8 X2 Edition plan paid monthly.


CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk or CRM systems.

  • Pipedrive
  • Zendesk
  • Zendesk Sell
  • Zapier
  • Salesforce
  • Hubspot

Simple analytics

Track your performance directly in CloudTalk software. Follow complex statistics with a simple user interface. Gain straightforward information on your calls and agents. Use emotion analytics to easily track clients’ moods.

call center analytics dashboard

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews

Better experience for your customers

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.