Looking for an 8×8 alternative that supports your business?

A good calling system should be boosting your performance. CloudTalk is a user-friendly solution with crystal-clear sound and no glitches. Set-up only takes a few minutes. Anytime, from wherever you are.

No annual contract to tie you down. Test our rich portfolio of features in a 14-day free trial before you decide to purchase.

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2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs. 8×8

Compare 8×8 with CloudTalk and see the advantages we offer

cloudtalk
8x8
Price (per user/ per month) $25 - $40 $25 - $175
Price (per 10 users/ per month) $250 - $400 $250 - $1 750
Price (per 50 users/ per month) $1 250 - $2 000 $1 250 - $8 750
Reliability 9 globally distributed data centers global data centers
High quality calls
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Business hours
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Call queues
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Conference calling
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Porting an existing number
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Voicemail
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Productivity features (call tagging, comments, after-call work etc.)
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Call recording
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 only from $35 per user/month
IVR
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 Paid additionally, available from X6
Automated callback
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 Available from X6
Skill-based routing
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 Available from X6
Dialing featues
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 Preview, Progressive and Predictive only paid for X6 a X7, only X8 has it in a package with no additional fees
Smart queues
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Call masking
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Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs 8×8 X2 Edition plan paid monthly.

CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk or CRM systems.

  • Pipedrive
  • Zendesk
  • Zendesk Sell
  • Zapier
  • Salesforce
  • Hubspot
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Simple analytics

Track your performance directly in CloudTalk software. Follow complex statistics with a simple user interface. Gain straightforward information on your calls and agents. Use emotion analytics to easily track clients’ moods.

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#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

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Reasons for choosing better calls

Our telephony tools will never betray you.
Here are some of the most powerful reasons why to choose CloudTalk:

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Call Forwarding

CloudTalk allows you to automatically forward incoming calls to external mobile or landline numbers when you are unavailable.

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Callback

CloudTalk automatically records all of your calls. You can listen to them directly from the browser. Anytime, anywhere.

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Skill-based routing

To always provide the right answer, automatically assign calls based on agents’ skills required by the caller.

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Fast setup

Setting up CloudTalk takes less than 5 minutes. Our system is transparent and intuitive. You can check everything on our website.

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International numbers

Use CloudTalk’s international numbers feature. Gain your client’s trust by acquiring local phone numbers from more than 140 countries. Offer services at standard rates or free of charge.

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Reliable customer support

The personal approach sets us apart from competitors. Our team consists of dedicated onboarding and technical specialists, ready to help you with anything you need. In no time.

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Better experience for your customers

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