Improve productivity and explore opportunities with an 8×8 alternative
- Call Quality: Globally distributed server infrastructure
- Integrations: 40+ one-click CRM & helpdesk tools
- Country Coverage: 160+ international numbers
Let’s talk! Book a strategy call today!
CloudTalk |
8x8 |
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|---|---|---|
| Price (user / per month) | Starts at $25/month with advanced features | Starts at $15/month with some basic features |
| International Numbers | 160 | 80 |
| Call Queues |
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| Conference Calling |
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| Voicemail |
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| Productivity Features (Call Tagging, Comments, After-Call Work etc.) |
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| Call Recording |
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From $35 per user/month |
| IVR |
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Paid additionally, available from X6 |
| Automated Callback |
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Available from X6 |
| Skill-based Routing |
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Available from X6 |
| Dialing Featues |
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Only X8 has it in a package with no additional fees |
| Smart Queues |
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| Call Masking |
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2500+ call centers and phone systems powered by CloudTalk and counting
Explore new horizons with reliable 8×8 alternative
Wondering if an 8×8 phone system is a good choice for your business? Whether you are a small company with big ambitions, a mid-market achiever, or an established market leader, CloudTalk can fulfill all of your needs.
#1 Rated 8×8 Phone System Alternative
4.4/5 – 253 reviews
4.2/5 – 527 reviews
4.4/5 – 305 reviews
4.5/5 – 253 reviews
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Get professional support instantly
Are you tired of unreliable customer service? Assisting our clients and providing them with immediate solutions is our top priority. In order to solve your inquiries as quickly as possible, we offer a number of support team operatives in several time zones. What’s more, they have a smile on their face at all times.
Use auto-forwarding tools to streamline your workflow
Manage sales, marketing outbound campaigns, and customer & technical support all from one location. We have developed a call flow designer with multi-level IVR to boost the level of customer satisfaction.
These tools, together with skills-based routing, can transfer your calls to the division, agent, or team of agents that is best suited to handle your customers’ needs.
Choose all the integrations you love
We are team players. We made sure that when you’re using CloudTalk’s phone system, you have all the tools you need. Choose from our 30+ one-click help desks and CRM integrations.
Salesforce, Hubspot, Gong, Pipedrive, Zendesk, and Freshdesk integrations are at your disposal – ready to use.
Watch how CloudTalk works
we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.
Effective calling tools
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
