Improve productivity and explore opportunities with an 8×8 alternative

01

Call Quality: Globally distributed server infrastructure

02

Integrations: 40+ one-click CRM & helpdesk tools

03

Country Coverage: 160+ international numbers

Let’s talk! Book a strategy call today!

Only company emails are allowed An error has occurred when checking the email An error has occurred
8x8 logo

8×8

Price
(user / per month)

Starts at $25/month with advanced features

Starts at $15/month with some basic features

International Numbers

160

80

Call Queues

Conference Calling

Voicemail

Productivity Features (Call Tagging, Comments, After-Call Work etc.)

Call Recording

From $35 per user/month

IVR

Paid additionally, available from X6

Automated Callback

Available from X6

Skill-based Routing

Available from X6

Dialing Featues

Only X8 has it in a package with no additional fees

Smart Queues

Call Masking

3,000+ call centers and phone systems powered by CloudTalk and counting

#1 Rated 8×8 Phone System Alternative

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

253 reviews

4.2/5

527 reviews

4.4/5

305 reviews

4.5/5

253 reviews

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can
be easily integrated into your existing CRMs, ecommerce or helpdesk tools,
like Salesforce, Freshdesk, Help Scout, and dozens more.


Get professional support instantly

Are you tired of unreliable customer service? Assisting our clients and providing them with immediate solutions is our top priority. In order to solve your inquiries as quickly as possible, we offer a number of support team operatives in several time zones. What’s more, they have a smile on their face at all times.

call quality
real time customer card

Use auto-forwarding tools to streamline your workflow

Manage sales, marketing outbound campaigns, and customer & technical support all from one location. We have developed a call flow designer with multi-level IVR to boost the level of customer satisfaction.

These tools, together with skills-based routing, can transfer your calls to the division, agent, or team of agents that is best suited to handle your customers’ needs.

Choose all the integrations you love

We are team players. We made sure that when you’re using CloudTalk’s phone system, you have all the tools you need. Choose from our 30+ one-click help desks and CRM integrations.

Salesforce, Hubspot, Gong, Pipedrive, Zendesk, and Freshdesk integrations are at your disposal – ready to use. 

get-started-whit-cloudtalk-thumbnail

Watch how CloudTalk works

we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.

GET STARTED

Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

Only company emails are allowed An error has occurred when checking the email An error has occurred