Improve productivity and explore opportunities with an 8×8 alternative

Are you handling a high volume of requests? Boost your performance with our easy-to-use productivity tools. CloudTalk is the best 8×8 alternative for businesses of any size.

5 minutes setup & guided onboarding

Crystal-clear sound secured via 9 globally distributed data centers

Advanced analytics and statistics with custom reports

Callback, Call Notes, Click to call, Dialers, and other productivity tools

2500+ call centers and phone systems powered by CloudTalk and counting

Get a tool that supports your work.

Implement CloudTalk’s productivity features
and watch your numbers growing

8×8 vs CloudTalk.

	cloudtalk	8x8
Price (per user/ per month)	$25 - $40	$25 - $175
Price (per 10 users/ per month)	$250 - $400	$250 - $1 750
Price (per 50 users/ per month)	$1 250 - $2 000	$1 250 - $8 750
Reliability	9 globally distributed data centers	global data centers
High quality calls	nbsp;	nbsp;
Business hours	nbsp;	nbsp;
Call queues	nbsp;	nbsp;
Conference calling	nbsp;	nbsp;
Porting an existing number	nbsp;	nbsp;
Voicemail	nbsp;	nbsp;
Productivity features (call tagging, comments, after-call work etc.)	nbsp;	nbsp;
Call recording	nbsp;	only from $35 per user/month
IVR	nbsp;	Paid additionally, available from X6
Automated callback	nbsp;	Available from X6
Skill-based routing	nbsp;	Available from X6
Dialing featues	nbsp;	Preview, Progressive and Predictive only paid for X6 a X7, only X8 has it in a package with no additional fees
Smart queues	nbsp;	nbsp;
Call masking	nbsp;	nbsp;

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs 8×8 X2 Edition plan paid monthly.

Explore new horizons with reliable 8×8 alternative

Wondering if an 8×8 phone system is a good choice for your business? Whether you are a small company with big ambitions, a mid-market achiever, or an established market leader, CloudTalk can fulfill all of your needs.

illustration productivity methods

Enhanced productivity with smart features

Manage your team’s time wisely. With CloudTalk as an 8×8 alternative, your agents can use ready-to-use productivity tools and eliminate most of the manual, repetitive tasks. Try our click-to-call for instantly making calls instantly from a web browser, add notes and tags to keep track of the lead’s progress, or use the After call work feature to complete all follow-up tasks once the call has ended.

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Analytics

Simple yet brilliant analytics

Track your performance directly in CloudTalk software. Follow complex statistics with a simple user interface to make the right data-driven decisions. Gain detailed information on your calls and agents in real-time via a comprehensive Wallboard. Furthermore, create custom reports to discover new opportunities and answer specific questions.

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Expand your business with international numbers

Ready to succeed globally? With CloudTalk international numbers, it’s as simple as a snap of a finger. Choose your market of interest and acquire the desired numbers from 160+ countries around the world. Already have your numbers? Port them to CloudTalk.

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#1 Rated 8×8 Phone System Alternative

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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Get professional support instantly

Are you tired of unreliable customer service? Assisting our clients and providing them with immediate solutions is our top priority. In order to solve your inquiries as quickly as possible, we offer a number of support team operatives in several time zones. What’s more, they have a smile on their face at all times.

Use auto-forwarding tools to streamline your workflow

Manage sales, marketing outbound campaigns, and customer & technical support all from one location. We have developed a call flow designer with multi-level IVR to boost the level of customer satisfaction. These tools, together with skills-based routing, can transfer your calls to the division, agent, or team of agents that is best suited to handle your customers’ needs.

illustration features comparison

Choose all the integrations you love

We are team players. We made sure that when you’re using CloudTalk’s phone system, you have all the tools you need. Choose from our 30+ one-click help desks and CRM integrations. Salesforce, Hubspot, Gong, Pipedrive, Zendesk, and Freshdesk integrations are at your disposal – ready to use.

Meet CloudTalk. Your next 8×8 alternative

This is what you are missing with 8×8:

Our telephony tools will never betray you.
Here are some of the most powerful reasons why to choose CloudTalk over 8×8:

Call Forwarding

CloudTalk allows you to automatically forward incoming calls to external mobile or landline numbers when you are unavailable.

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Callback

CloudTalk automatically records all of your calls. You can listen to them directly from the browser. Anytime, anywhere.

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Skill-based routing

To always provide the right answer, automatically assign calls based on agents’ skills required by the caller.

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Call recording

All calls made over CloudTalk can be automatically recorded. When the call finishes, you can listen to it immediately from your web browser. Wherever you are. By keeping track of your team’s calls, you can enhance client relations.

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International numbers

Use CloudTalk’s international numbers feature. Gain your client’s trust by acquiring local phone numbers from more than 160 countries. Offer services at standard rates or free of charge.

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Fax to email

Receive fax messages to your email address, quickly and easily. If a client sends you a fax to a predefined phone number, you will automatically receive it to a predefined email address.

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Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

+421 2 212 93 555

hello@cloudtalk.io

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.