CloudTalk’s advanced contact center tools are the best 3CX alternative

  1. Call Quality: Globally distributed server infrastructure
  2. Tailor-made memberships: For businesses of any size
  3. Integrations: 40+ one-click CRM & helpdesk tools

Let’s talk! Book a strategy call today!

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CloudTalk
Cloudtalk
3CX
Base Cloud-based phone system Internet-based phone system
Customer Support 24/7 No 24/7 live support
Automated call distribution IVR and call queues work only separely
Campaign management
Customizable Reports
Automated callback
Text to speech
3-way calling
Workflow Management
Speech to text

2500+ call centers and phone systems powered by CloudTalk and counting

Budget-friendly, automated solution w/ beyond standard call center features

It’s hard to find the best solution that fits your budget. And it’s even harder to find a solution that fits
your budget and delivers exactly what you need at the same time. CloudTalk offers an open API,
40+ integrations along with intuitive automation features. 


#1 Rated the best 3CX call center software alternative

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews


Integrate CloudTalk with tools
you love the most

Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date. 

hubspot favicon
Hubspot
Salesforce
Salesforce
zendesk favicon
Zendesk
Intercom
Intercom
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Pipedrive
Playvox
Playvox
Slack
Freshdesk
Zoho CRM

Increase the number of calls with Predictive dialer

Predictive dialer ensures that more customer calls are made in a shorter time. It is an ideal tool to get in touch with your customers. In each campaign, you can also configure for how long the agent remains unavailable after the call ends – the time necessary to finish administration tasks.

Enhanced communication and smoother workflow

Poor and complicated communication tools can be time and energy thieves. With SIP trunking from CloudTalk, you can provide your agents with smart features that allow them to spend more time doing their actual jobs.

Make the daily workflow smooth with tools like AWC, IVR, Call flow designer, and many more.

Workflow automation

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Curious how does it look inside CloudTalk?

CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.


Do you need a mobile app? Here you Go

CloudTalk Go allows Sales, Support & Operation teams to stay connected and professionally handle customer calls outside of the office, using WiFi or mobile networks. It is available on the iOS App Store and the Android Play Store.



Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.