Offers 3 plans. Costs range between $150 and $270 annually. 3CX does not offer monthly billing. 3CX also offers free forever and 1-year free plans.
8×8 offers 6 plans. Costs range between $15 – $133 per user per month, paid annually, and $32 – $175 billed monthly.
From a monetary point of view, 8×8 is a cheaper solution. Unlike 3CX, it also offers a monthly subscription.
Offers 40+ features. 3CX’s biggest draw is the freedom of choice it offers – users can choose the hardware they use and whether they want to host the VoIP themselves or not. The platform also has great video conferencing capabilities.
EWith the same amount of features as 3 CX– 40+ – you can take advantage of advanced SMS messaging and unlimited international calling. The provider also offers call recording, call forwarding, 3-way calling, and voicemail transcription.
Overall, 8×8 may not be as flexible as 3CX, but its tool kit has a colorful palette of advanced features that today’s businesses need to grow.
Scored 4.5 / 5 on Capterra (254 reviews) and reached a 4.4 out of 5 rating on G2 (386 reviews). Customers see 3CX as an overall great solution. The only notable issues included a glitchy mobile app and confusing UI.
On G2, the 8×8 platform ranks 4.2 / 5 with only 38 customer reviews. Capterra only displays ratings for 8×8 X Series that received 4 stars out of 5 with 236 reviews and 8×8 Contact Center – 4 out of 5 with 20 reviews.
Customer Satisfaction winner: 3CX
The provider ranks higher on both G2 and Capterra with significantly more reviews.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to 3CX and 8×8
While both 3CX and 8×8 come with around 40 features, we have you covered with 70+ advanced tools to serve and support all business needs.
CloudTalk provides you with more advanced automation and calling features compared to the basic 3CX experience. With tools like Power Dialer, IVR, ACD, and skill-based routing, you can automate a large portion of your calling process, saving time and resources.
Some people aren’t truly satisfied with a 8×8 phone application. We launched our remastered CloudTalk Go app that works seamlessly as a call center inside of your pocket. It allows you to call with ease from anywhere.
Pricing: Transparent Memberships for Businesses of Any Size
CloudTalk plans range between $25 and $50 user/month paid annually ($30 – $60 user/month paid monthly) . We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70+ features, users will appreciate advanced call distribution options. Our Automatic Call Distribution (ACD) for inbound calls make sure that callers are always directed to the most qualified agent or agent group.
CloudTalk also offers profound analytics features. Do you need more than standard statistics? Custom reporting uses filters to view data according to your needs.