Ring Groups

Shorten response times for your customer support team by assigning inbound calls to mutliple or all agents, and configuring queues to your exact intended customer experience.

One call to ring them all.

One For All…

Assign individual agents to multiple groups at the same time, depending on your needs.

…and All For One

Set calls to ring on all agents, ring through the list of agents one by one, or randomly per agent

Case Sensitive

Configure queue length, team skills, availability callbacks, answer logic, and more. Per group!

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.