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Manage Calls Easily With Ring Groups
Route calls directly to the right team with Ring Groups and ensures quicker responses, as well as better customer interactions. Experience hassle-free call management.
![](https://www.cloudtalk.io/wp-content/uploads/2023/10/feature-ring-groups-atf.png)
3 Reasons to Get Ring Groups
One For All…
Assign individual agents to multiple groups at the same time, depending on your needs.
…and All For One
Set calls to ring on all agents, ring through the list of agents one by one, or randomly per agent
Case Sensitive
Configure queue length, team skills, availability callbacks, answer logic, and more. Per group!
Other features you might like
Turn your CloudTalk into a much larger and powerful tool
Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.
Ready to get started?
Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.