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The Best Remote Office Phone System for SMBs
Whether your team’s fully remote or hybrid, you need more than a basic phone line. A remote office phone system keeps SMBs connected, professional, and ready to scale.
- Quick, no-fuss setup: Launch in minutes, no IT help needed.
- Clear, reliable calls: HD VoIP that works from home or on the move.
- Smart business features: Call routing, CRM integrations, analytics & more
Trusted by 4,000+ companies worldwide
Stay Connected and Stay Professional and Reachable from Anywhere
Start
in Under 24 Hours
Get your team started with our intuitive system in 24 hours.
Ensure
99.9% Uptime
Enjoy superior call quality on any device, no matter where you are.
Simplify
Remote Coaching
Monitor and train agents in real time with advanced call monitoring.
What Is a Remote Office Phone System?
A remote office phone system—also known as a VoIP or virtual phone system—lets you make and receive business calls from anywhere with an internet connection. It’s a flexible work from home phone system that works on laptops, mobile devices, or IP phones—no cables or physical office needed.
Perfect for remote employees and growing teams, it helps you stay connected, sound professional, and manage calls from wherever you work.
CloudTalk stood out immediately because it allowed us to centralize everything. Instead of scattered calls, we now had a structured system with clear tracking and reporting.
How Does the Remote Phone Office Phone System Work?
A remote office phone system works by using VoIP (Voice over Internet Protocol) to send calls over the internet instead of traditional phone lines. This lets remote and hybrid teams make and receive calls from laptops, smartphones, or IP phones—no office hardware required.
It’s a flexible, cloud-based solution ideal for remote employees, home offices, and small businesses that need professional call features without being tied to one location.
Deploy Under 24 Hours
Set up your remote workforce phone system in less than 24 hours—no coding or tech support needed. Start customizing CloudTalk to your needs within minutes.
Some quick tests were enough to understand the level of app usability. Admin panel is pretty easy and clear at first sight; nice UI. Regarding the phone app you may use it either in browser or in desktop app; mobile app is duplicating calls when you’re out of the desk. Process of getting additional numbers is simple and fast.
Ensure High-Quality Worldwide
Experience clear conversations on every call with HD audio. Use CloudTalk on your preferred device, with 99.99% uptime ensuring reliable VoIP calling anytime, anywhere.
With CloudTalk, we’re now able to make and receive calls from anywhere, on any device, with crystal clear call quality and no connectivity issues…Overall, CloudTalk has had a significant impact on our business, and we’re grateful for the many ways it has improved our communication and collaboration.
Coach Remotely With Ease
Monitor and coach your team from anywhere. Listen to calls live, provide private guidance, or join in when needed. Call Recordings and Automated Summaries make training effortless.
User experience is great, CloudTalk Call Tags are extremely helpful for teams that need those extra details for coaching and training. Dashboard is simplistic for both managers and teams, it’s easy to access call history throughout the day and listen to agents’ calls.
How Does the Remote Phone Office Phone System Work?
- Check your internet: Ensure it’s fast and stable for VoIP calls.
- Choose a provider: Pick one that fits your features and budget.
- Get a business number: Port your old one or pick a new one.
- Install the app or devices: Use softphones or IP phones.
- Set up and test: Configure settings and make test calls.
Plans worth every dollar
Create Your Account
Create a CloudTalk account by choosing a plan that matches your business needs. This will give you access to the platform and its full range of features.
Download the App
Install the CloudTalk app on your devices. This application lets you manage calls and communications from anywhere.
Set Up Your Phone System
Configure it by adding phone numbers, configuring call routing, and customizing features like Voicemail and Business Hours.
Must-Have Features of a Remote Phone System
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
Related Content
FAQs
How much does a remote office phone system cost?
Plans typically start around 19/user/month. Costs vary based on features, users, and provider.
What are the types of business phone systems for remote work?
Common types include cloud-based VoIP, virtual phone systems, on-premise PBX, and hybrid solutions.
How to choose the right remote office phone system?
Consider your budget, team size, must-have features, integrations, and whether you need scalability.
What is the best phone system for remote workers?
VoIP systems with mobile apps, call routing, and cloud features are ideal for flexibility and remote use.
What equipment do I need to set up a remote phone system?
You’ll need a stable internet connection, a VoIP app or IP phone, and a headset or smartphone.
Is a remote office phone system secure?
Yes—when providers offer encryption, secure logins, and strong network protections like firewalls.
How can I use my cell phone as an office phone?
Install your provider’s VoIP app to make business calls using your work number from your mobile device.
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
