Work Remotely, Deliver Office Productivity

Connect and empower your team with a remote office phone system with easy setup, clear call-quality, and powerful monitoring tools.

Trusted by 4,000+ companies worldwide

Stay Connected and Productive

Start in Under 24 Hours

Get your team started with our intuitive system in 24 hours.

Ensure 99.9% Uptime

Enjoy superior call quality on any device, no matter where you are.

Simplify Remote Coaching

Monitor and train agents in real time with advanced call monitoring.

What Is a Remote Office Phone System?

A remote office phone system lets you make and receive calls from anywhere with an internet connection. Therefore, you can use your business phone number from anywhere—at home, a coffee shop, or on the go—as long as you have an internet connection.

Consequently, there’s no need for cables or being tied to a specific office. This flexibility makes it easier for teams to work from different locations while staying connected and maintaining a professional presence.

We have a large team of agents (158) who work remotely from different locations. CloudTalk allows them to easily log in and start making calls from anywhere, without any complex setup or installation required.

Elay Sasson, Call Center Sales Manager at MyHeritage

How Does the Remote Phone Office Phone System Work?

Using VoIP technology, the system makes calls over the Internet by converting your voice into digital signals. These signals are transmitted online and converted back into audio for the recipient in real time.

The process is so fast that it feels like a regular phone call, allowing communication from any location with an internet connection.

As a remote team lead, juggling clear communication across borders and boosting efficiency was a constant challenge. CloudTalk became our secret weapon. Their user-friendly interface made call routing and collaboration a breeze, while the crystal-clear call quality ensured seamless communication, even internationally.

Juliette S., Remote Team Lead at a SMB

Deploy Under 24 Hours

Set up your remote workforce phone system in less than 24 hours—no coding or tech support needed. Start customizing CloudTalk to your needs within minutes.

Some quick tests were enough to understand the level of app usability. Admin panel is pretty easy and clear at first sight; nice UI. Regarding the phone app you may use it either in browser or in desktop app; mobile app is duplicating calls when you’re out of the desk. Process of getting additional numbers is simple and fast.

Dimitry K., a small business owner

Ensure High-Quality Worldwide

Experience clear conversations on every call with HD audio. Use CloudTalk on your preferred device, with 99.99% uptime ensuring reliable VoIP calling anytime, anywhere.

With CloudTalk, we’re now able to make and receive calls from anywhere, on any device, with crystal clear call quality and no connectivity issues…Overall, CloudTalk has had a significant impact on our business, and we’re grateful for the many ways it has improved our communication and collaboration.

Nencho P., a mid-market customer

Coach Remotely With Ease

Monitor and coach your team from anywhere. Listen to calls live, provide private guidance, or join in when needed. Call Recordings and Automated Summaries make training effortless.

User experience is great, CloudTalk Call Tags are extremely helpful for teams that need those extra details for coaching and training. Dashboard is simplistic for both managers and teams, it’s easy to access call history throughout the day and listen to agents’ calls.

Erica Fabela, a small business customer

Amplify Human Potential

CloudTalk’s AI-powered insights save you hours of work every week. Automate processes, identify customer preferences and assess the effectiveness of your CX strategies easily. Leverage AI to truly get to know your business.

Amplify
Human Potential

CloudTalk’s AI-powered insights save you hours of work every week. Automate processes, identify customer preferences and assess the effectiveness of your CX strategies easily. Leverage AI to truly get to know your business.

Plans worth every dollar

Starter

$25

$34

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.


What’s included?
  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
  • 500 outbound minutes per user/month domestic

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
Essential

$30

$39

/ month

Per user/month. Billed annually.


What’s included?
  • All Starter features, plus…
  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation
  • All Starter features, plus…
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation
  • All Starter features, plus…
  • 1,000 outbound minutes per user/month domestic

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation

Popular

Expert

$50

$69

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.


What’s included?
  • All Essential features, plus…
  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
  • All Essential features, plus…
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
  • All Essential features, plus…
  • Unlimited outbound calls domestic (landline and mobile)

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
Custom

Contact us
for tailor-made offer


What’s included?
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
AI Conversation
Intelligence

$19

$19

/ month

Early bird price per agent/month.

Early bird price per agent/month.


What’s included?
  • Topic Extraction
  • Call Transcription
  • Automatic Summaries & Tags
  • Talk/Listen Ratio
  • Sentiment Analysis
  • Trending Topics
  • Transcript Keyword Search Coming Soon
  • CRM Integration
  • Keyword Monitoring Coming Soon
  • Call Scoring Coming Soon

How To Set Up Cloudtalk’s Remote Phone System?

 Create Your Account

Create a CloudTalk account by choosing a plan that matches your business needs. This will give you access to the platform and its full range of features.

Download the App

Install the CloudTalk app on your devices. This application lets you manage calls and communications from anywhere.

Set Up Your Phone System

Configure it by adding phone numbers, configuring call routing, and customizing features like Voicemail and Business Hours.

FAQs

How much does a remote office phone system cost?

The cost of a remote office phone system varies depending on the provider, selected features, and number of users. Basic plans typically range from $15 to $25 per user per month, while more advanced enterprise plans can cost around $35. VoIP systems are generally more cost-effective than traditional landlines, with prices ranging from $10 to $60 per user per month, depending on features. 
CloudTalk offers several pricing plans: Starter at $34, Essential at $25 ($39 with annual billing), Expert at $50 ($39 with annual billing), and a Custom plan with pricing available upon request.

What is the best phone system for remote workers?

CloudTalk is the best remote office phone system due to its cloud-based flexibility, allowing access from anywhere, and its advanced call center features like IVR, Call Recording, and real-time Analytics. It integrates seamlessly with popular platforms like Salesforce and HubSpot, supports a global presence with numbers from over 160 countries, and offers competitive pricing starting at $25 per user per month. These features make it an ideal choice for remote teams seeking an efficient, affordable, and user-friendly solution.

What equipment do I need to set up a remote phone system?

To set up a remote phone system, ensure you have a reliable internet connection, VoIP-compatible devices like IP phones or headsets, and a computer or smartphone with the necessary apps. Choose a VoIP service provider to manage your calls, and consider a router or adapter for improved call quality. With a cloud-based system, you may need minimal hardware.

Can I keep my business phone number?

Yes, you can keep your business phone number when switching to a remote office phone system like CloudTalk. This process, called number porting, lets you transfer local, national, mobile, and toll-free numbers from over 160 countries. This way, you maintain your business identity, and your customers can continue reaching you using the same numbers.

Is a remote office phone system secure?

Yes, a remote office phone system can be secure with encryption, regular updates, and strong access controls. For example, CloudTalk enhances security with end-to-end encryption, secure call recording, and compliance with GDPR and ISO 27001:2013 standards. 

How can I use my cell phone as an office phone?

You can use your cell phone as an office phone by installing a VoIP or remote office phone system app, like CloudTalk, on your device. This app lets you make and receive business calls, access voicemail, and manage contacts from anywhere. You can also set up call forwarding and use a business number to maintain a professional presence.

CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.

Schedule a demo today and find out for yourself.