Call Center for Kommo CRM
Combine the strength of your CRM and powerful calling features with CloudTalk’s Kommo CRM VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization.
Kommo CRM Phone Integration Benefits
Turn Every Call into a Qualified Lead
All inbound calls are automatically converted into Kommo CRM leads and placed in your first sales pipeline. This means no manual data entry—just seamless lead capturing with all relevant call details stored inside Kommo Lead Cards, ready for your team to follow up instantly.
Instant Call Actions & Lead Engagement
Boost efficiency by calling directly from Kommo CRM with CloudTalk’s click-to-call functionality. Whether dialing from a Lead Card or the List section, your team can initiate calls in a single click, eliminating time-consuming manual dialing and improving sales response time.
Automate Follow-Ups & Lead Nurturing
Never let a lead go cold. Set up automated call follow-ups, SMS reminders, or workflow triggers inside Kommo CRM. Whether a deal moves forward or a customer request needs attention, CloudTalk ensures every interaction leads to the next step—without manual effort.
Data Sync for 360° Customer Visibility
Keep your sales and support teams fully aligned with real-time call logging and two-way data synchronization. Every call, voicemail, and note is updated in Kommo CRM, ensuring your team always has the latest customer insights to personalize interactions and close deals faster.
Why Integrate Kommo CRM with CloudTalk?
Set up the Kommo CRM phone system integration in just a few clicks and streamline your customer interactions with seamless calling, real-time data sync, and workflow automation.
Make and receive calls directly from Kommo Lead Cards, log every interaction automatically, and ensure your sales pipeline stays up to date with two-way synchronization. Track call outcomes, listen to recordings, and automate follow-ups—all in one place.
What is Kommo CRM?
A powerful CRM built for sales automation and multichannel customer engagement. Track conversations, manage leads, and optimize workflows with a fully integrated communication system.
What Data Does CloudTalk & Kommo CRM Share?
Kommo CRM
CloudTalkKommo CRM receives
CloudTalk processes
Kommo CRM & CloudTalk exchange
How to integrate Kommo CRM with CloudTalk?
- Ensure you have a CloudTalk Essential plan and admin access for both CloudTalk and Kommo CRM.
- Log into your KommoCRM account.
- Go to Settings > Integrations > Search CloudTalk and click Install.
- Enter your CloudTalk login credentials.
- Authorize the connection and select your extension numbers.
What real users are saying
The inside scoop from actual CloudTalk customers.
From 20-Minute Waits to 3-Minute Service
“With CloudTalk, we dropped our missed calls from 80% to 16% and cut wait times by over 85%, while scaling from 2 to 20+ agents.”
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40% Lift in Call Connections
“With CloudTalk, our pre-sales team stopped wasting time on dropped calls and started having more of the right ones.”
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20% More Efficient Call Handling
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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40% Fewer Missed Calls
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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From 3 Phone Systems to One Source of Truth
“Before CloudTalk, our data was scattered. Now, everything lives in HubSpot — connected, visible, and fully unified.”
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66% More Capacity Without Hiring
“CloudTalk made it easy to scale support fast: we cut handle time by 33% and now handle 66% more calls per agent.”
Read case studyHow to Set Up Calling in Kommo CRM?
- Make sure you have an active CloudTalk account with Kommo CRM integration enabled.
- Log into Kommo CRM and navigate to Settings > Integrations > CloudTalk.
- Enable CloudTalk as your default calling provider within Kommo CRM.
- Assign phone numbers to your users and sales representatives.
- Open any lead, contact, or deal record in Kommo CRM.
- Click the CloudTalk dialer widget to initiate a call directly from the CRM.
- Start making calls while automatically logging call details, recordings, and outcomes in Kommo CRM.
Why CloudTalk for Your Kommo CRM Call Center?
Make Smarter Calls with Conversational Intelligence
Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.
Enter 160+ International Markets Instantly
Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.
Sell, Support, Satisfy Customers & Succeed
Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.
What Do Our World-Class Customers Say?
Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!
I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!
Co-Founder
We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.
Project Manager
Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.
Customer Support Specialist
It's simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It's also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.
Revenue System Specialist
The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…
Senior Manager
For us the main upside of using CloudTalk is saving of contacts. We're a business thousands of people contact, so seeing who's calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.
Account Manager
Is your existing phone system more drama than dial tone? Book a chat with CloudTalk – we make calls fun again!
Join thousands of teams already growing with CloudTalk.
Frequently asked questions
Kommo CRM is a cloud-based platform for managing leads, automating workflows, and tracking sales with AI-powered communication tools.
Yes, with Kommo CRM Cloud Phone System Integration, you can make and receive calls directly from the CRM using CloudTalk’s VoIP system.
No, CloudTalk does not limit calls, but your plan’s features and Kommo CRM settings may affect calling capacity.
Integration takes just a few minutes. Connect your accounts, authorize access, and configure settings for seamless synchronization.
The integration is available with CloudTalk and Kommo CRM subscriptions. Check your plan to confirm the included integrations.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
