Take your contact center beyond borders with Squaretalk Alternative

Looking for an intuitive virtual solution that lets you expand globally and save your budget at the same time? CloudTalk, the best Squaretalk alternative, is here to grant you just that.

Transparent and pocket-easy pricing 

160 international and toll-free numbers,

Easy-to-use call-flow designer, IVR, and skills-based routing, as well as other 100+ features,

2-way automatic synchronization with the CRM of your choice

Take your contact center TO GO
Here is what you’ll get if you choose CloudTalk

CloudTalk vs. Squaretalk 

Cloudtalk
Squaretalk
Pricing 3 types of membership according to your needs. Plans start at $25 per user/ month, billed annually. Offers tailor-made options. Starts at $199 a month.
Minimum users The minimal number of users in all CloudTalk's memberships is 1. Requires a minimum of 5 uses for Cloud PBX and 8 users for Predictive Dialer.
Mobile app CloudTalk GO is a fully equipped call center mobile app, available for both Android and iOS. Does not offer mobile app.
Getting started We fully support your transition to CloudTalk with an onboarding specialist, onboarding portal and knowledge base. Offers video tutorials.
IVR Automate workflow with IVR menu to guide the caller through different options. The caller is directed to the most fitting department, agent, or group of agents and receives relevant information through customized messages. Offers IVR only as a virtual receptionist.
Dialers Explore our Smart Dialer, Predictive Dialer, Power Dialer or Click-to-call to boost your productivity. Offers Predictive dialer and Smart queuing.
Integrations & Open API CloudTalk offers you 40+ one-click integrations, such as Salesforce, Hubspot, Zapier and Open API to connect with tools you love without a need of IT support. Offers several integrations. The API setup can require IT support.
Call conferencing
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Comments & Notes
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KPI Monitoring
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Real-time Notification
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Sentiment Analysis
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Voicemail
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Comparison data is based on an analysis from Q2, 2022.

Don’t settle with a minimum.
Get all the tools you need in one place

Increase resolution efficiency with IVR 

Boost your customer experience and improve lead conversion with IVR. Based on the caller’s answers, the IVR either provides him or her with the required information or routes the call to the correct agent. IVR allows your team to save up to 80% of their time.

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global call center connections

Explore the wide range of international numbers

Expanding globally and saving your budget at the same time? That’s what you get with CloudTalk. Maintain a local presence in 160 countries while working remotely. Get new local numbers or port your existing ones. This allows customers from abroad to call you at standard local rates or free of charge.

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Illustration auto dialer MAIN

Boost your productivity with advanced dialers

To increase your efficiency and the number of calls, CloudTalk offers 3 types of dialers. Power Dialer helps you run your campaigns with call scripts, the Smart Dialer automatically calls through the list of numbers and the Predictive Dialer automatically dials the next call in line. 

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Meet CloudTalk.
The software loved by 2500 call centers and phone systems  

Powerful integrations with automated data synchronization

With our automatic data synchronization in and a CRM of your choice, you can always access up-to-date information. CloudTalk eliminates the need to manually upload data or pull out all contacts from your CRM, which allows your agents to use their time more efficiently. 

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Work smart and pay less with our  40+ integrations.
Explore them now: 

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Crystal clear and rock-solid call quality

Our top priority is to secure your calls with the strongest call routes possible. We have built tight relationships with telco partners all across the world. That helps us to build safer calling routes and offer stronger connections. Thus, if the call quality drops below a certain level, CloudTalk automatically changes the route in real-time.

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call quality

4.4/5 – 258 reviews

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4.3/5 – 663 reviews

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4.4/5 – 305 reviews

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4.5/5 – 258 reviews

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How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.