A budget-friendly and reliable call center Avoxi alternative
- Call Quality: Better sound quality and connectivity
- Features: Advanced capabilities to serve any use case.
- Country Coverage: 160+ options to expand internationally.
Let’s talk! Book a strategy call today
 Cloudtalk |
 Avoxi |
|
|---|---|---|
| Platform | Available across any device or platform. | Available only as a web-based app. |
| Pricing | Starts at $25 per user/month, billed annually. | Starts for free with very limited options. |
| Integrations | 35 Integrations | 20 Integrations |
| Set up and onboarding |
 |
 |
| Missed calls | The callback feature automatically detects missed calls and redial customers until successfully connected to a specific agent. | Only allows callers to save their place in the call queue. |
| Smart deception of resolved missed calls |
|
|
| Conference calls | Audio + video calls. | Only audio calls. |
| Predictive dialer |
|
|
| Smart dialer |
|
|
2500+ call centers and phone systems powered by CloudTalk and counting
Take care of your customers.
CloudTalk will do the rest.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.5/5 – 225 reviews
4.3/5 – 347 reviews
4.5/5 – 272 reviews
4.5/5 – 225 reviews
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Trained support teams right at your hand
Have you experienced unreliable customer support? We got you. Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions in real-time. Always with a smile.
The user-friendly interface makes adjusting to the new system easier
Switching from one software to another can be rough. Not while switching to CloudTalk. Why?
- Our dedicated onboarding team is here to show you around
- The onboarding portal clearly covers every step
- An intuitive interface shows you every important detail without the need to look for it.
Look like a local anywhere in the world
Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 160 countries. These calls are more likely to be picked up and this option is also cheaper.
Watch how CloudTalk works
We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does free trial work?
Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is an user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.
Do you provide discounts for new customers?
Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.
