Click-to-Call

Click to Call allows you to initiate calls directly from your internet browser via clickable phone numbers. After clicking the number,  the CloudTalk calling app lets you place your calls without having to do any manual dialing.

A Click to Call number is a phone number on a website or other online platform that has been converted into a clickable format. It’s possible to call it from both mobile phone and computer, depending on your preferences and available technology. Click to Call is often a part of call center software, including CloudTalk.

Saving time: Click to Call lets you dial a number with a single click and focus on more important tasks
Improving performance: This feature boosts metrics like conversion rate and ROI (Return of Investment)
Eliminating human error: There is no risk of dialing the wrong number
Multipurpose usage: You can combine Click to Call with other calling features, like Smart dialer, for even more efficiency

Click to Call saves your sales reps a considerable amount of time and boosts conversion rate. This feature may increase ROI by up to 143%.

Thanks to the level of automation that Click to Call brings, you can eliminate manual dialing, decrease the risk of human error and boost your call center efficiency.

To call an extension, you typically need to know the extension number of the person you are trying to reach and then use your phone’s keypad to dial it after dialing the main phone number. 

The process for calling an extension may vary depending on the phone system you are using. CloudTalk offers a variety of features that make it easy to call extensions and manage phone calls in a call center environment.

Click to Call typically refers to a feature that allows a customer or agent to initiate a phone call by clicking a button on a website or elsewhere.

Click to Dial, on the other hand, typically refers to a feature that allows a customer service agent to initiate a phone call by clicking a button within a CRM or other software application.