Looking for an innovative Google Voice alternative?

For a product to be exceptional, it needs to do more than just work. It needs innovation, dedication, and a spark for delivering the best service possible. That is what we do in CloudTalk. We put spirit and soul into our calling software, constantly staying in line with the latest market trends.

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2,500+ call centers and phone systems powered by CloudTalk and counting

Learn why CloudTalk is the best Google Voice alternative
for your organization.

Here’s a little chart for you to compare CloudTalk and Google Voice for yourself:

cloudtalk
Google voice
High-quality calls
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Unlimited phone calls
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Basic call center features
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Wide range of phone numbers
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Click to call
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Call statistics
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Call tagging
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Smart queues
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Power Dialer
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Automatic call recording
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Multi-site support
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Integrations (e.g. Zendesk, Pipedrive)
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Open API
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Automated callback
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Dedicated onboarding manager
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Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Google Voice.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews


Google Voice for Business:
What it is and how it compares to other VoIP solutions 2022


Call flow designer with advanced IVR

Manage your inbound calls step-by-step and enhance your own workflow. With our Call flow designer (CFD), you can use intelligent call routing based on predefined criteria. Those depend solely on your needs.

Our IVR system is also one of the flagships of all CloudTalk tools. It guides callers through different options. You can be sure they are always directed to the right department or agents, and that they are receiving relevant information through customized messages.

More than basic calling features

In CloudTalk, we have more than 50 advanced features
that outrun simple telephony software standards. Here are some that may interest you:

Voicemail: Give customers a chance to leave you a message. Create group messages and personalized greetings to make your clients feel important.

Call recording: CloudTalk automatically makes a recording of all calls. You can listen to it directly from your internet browser anywhere and anytime.

Call forwarding: CloudTalk allows you to automatically forward your incoming calls to external mobile or landline phone numbers each time you are not available.

Skill-based routing: Inbound calls can be automatically routed to a specific agent based on their fit and skills required by the caller.


call quality

Bugless calling

Are you experiencing connection issues, jitter, or glitches like a voice repeating in constant loops? We have a solution. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.

Enjoy crystal-clear sound with no interruptions. CloudTalk partners with 9 data center around the globe to achieve high-quality calls, speed, and reliability.


Over 2,500 call centers and phone systems
are powered by CloudTalk

READ THE LATEST CUSTOMER STORIES →

More benefits

Here are three additional reasons to consider CloudTalk.

Numbers in dialers

International phone numbers

Use CloudTalk’s international numbers feature. Gain your client’s trust by acquiring local phone numbers from more than 140 countries. Offer services at standard rates or free of charge.

5 minutes setup illustration small

Fast set-up

Setting up CloudTalk takes less than 5 minutes. Our system is transparent and intuitive. You can check everything on our website.

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Reliable customer support

The personal approach sets us apart from competitors. Our team consists of dedicated onboarding and technical professionals, ready to help you with anything you need. In no time.

Better experience for your customers

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.