Looking for the best Google Voice alternative? Try CloudTalk

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Call Quality: Globally distributed server infrastructure

02

Country Coverage: 160 countries

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Online Team Management: Scale your team as you need to

Book a strategy call today!

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google voice logo

Google Voice

Pricing

Starts at $25 per user/month, billed annually.

Starts at $6 per user/month with very limited options

Unlimited phone calls

International numbers

160 International phone numbers

Click to call

Call statistics

Power Dialer

Automatic call recording

Integrations

35 +

15

Open API

Automated callback

4,000+ call centers and phone systems powered by CloudTalk and counting

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

260 reviews

4.3/5

840 reviews

4.4/5

310 reviews

4.5/5

260 reviews

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can
be easily integrated into your existing CRMs, ecommerce or helpdesk tools,
like Salesforce, Freshdesk, Help Scout, and dozens more.

call quality

Bugless calling with the best Google Voice Alternative

Are you experiencing connection issues, jitter, or glitches like a voice repeating in constant loops? We have a solution. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.

Enjoy crystal-clear sound with no interruptions. CloudTalk partners with 9 data center around the globe to achieve high-quality calls, speed, and reliability.

Call flow designer with advanced IVR

Manage your inbound calls step-by-step and enhance your own workflow. With our Call flow designer (CFD), you can use intelligent call routing based on predefined criteria. Those depend solely on your needs.

Our IVR system is also one of the flagships of all CloudTalk tools. It guides callers through different options. You can be sure they are always directed to the right department or agents, and that they are receiving relevant information through customized messages.

100+ ready-to-use features without the need for programming skills

Improve your interactions with customers without being a programmer. Choose IVR, call flow designer, or skill-based feature to boost your productivity or analytics tools like Call monitoring, or agent reporting to make more data-driven decisions.

Above all, CloudTalk offers built-in call management features for better-organized everyday work.

Watch how CloudTalk works

We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features

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How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.

GET STARTED

Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

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