Looking for the Talkdesk alternative for each business type?

CloudTalk is an established, yet affordable calling solution, used by 1 000+ clients. Our system fits all company sizes, from start-ups to corporates. It allows making stable inbound and outbound calls either from desktop or mobile applications.

No annual contract, no need for sharing credit card information before purchase.

All data in call center

2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs Talkdesk. See why businesses made the switch.

Here’s a little chart for you to compare CloudTalk and Talkdesk for yourself:

cloudtalk
Talkdesk
Price (per user/ per month) $25 - $40 from $65
Price (per 10 users/ per month) $250 - $400 from $550
Price (per 50 users / per month) $1 250 - $2 000 from $2 750
Reliability 9 globally distributed data centers 9 global data centers
Price for Inbound calls free pay per min
Superior call quality
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Call queues
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Call center analytics
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Call recording
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Call disposition and notes
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Voicemail
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IVR
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Business Hours
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Click to call extension
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Queue callback
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Porting an existing number
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Open API
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Call masking
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Dedicated account & onboarding manager
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Access to API developer support
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Sentiment analytics on request
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Speech to text on request
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Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Talkdesk Professional plan.

More than 50 advanced features

CloudTalk has all you need to make your everyday job easier.
Here are a few work-through tools that may interest you.

The client’s message is sent to the appropriate agent or a group of agents. If your customer needs tech support, the message will be automatically redirected there.

Power dialer: Easily create campaigns with call scripts and surveys. Monitor the campaign in real-time and make necessary adjustments.

Call queuing: Inbound calls are sorted in customized call queues based on predefined rules and steered to available agents within the right group.

3-way calling: Add a third person to the line. The supervisor can either listen to the call, listen and talk to an agent or actively join the conversation.


illustration call center agent web

Calling like no other

Enjoy bug-free calls with no drops, no interruptions, and crystal-clear sound. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency.

To boost your service, even more, choose if you want to use a business or personal number.

Popular integrations

CloudTalk gives you an opportunity to seamlessly integrate with the most popular and reliable e-commerce, help desk or CRM systems.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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More benefits

Here are three additional reasons to consider CloudTalk.

All data in call center

Everything on one place

When you integrate CloudTalk with any CRM, all of your data is automatically synchronized in both systems. Check information without having to switch back to the CloudTalk application.

5 minutes setup illustration small

Fast set-up

Setting up CloudTalk takes less than 5 minutes. You don’t need any additional software, only an internet connection, and a CloudTalk application.

agents illustration small

Staff that cares

Our team is always here for you. Anytime you need their assistance. You can also schedule a 1on1 personalized demo with one of our dedicated customer success specialists.

Better experience for your customers

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.