Looking for a Talkdesk alternative for your business?
- Integrations: 30+ one-click CRM and helpdesk systems
- Features: 70+ built-in tools to serve any use case.
- Mobile app: Regularly updated app for remote teams.
Let’s talk! Book a strategy call today
 Cloudtalk |
 Talkdesk |
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| Pricing | Starts at $25 per user/month | Starts at $65 per user/month |
| Price for Inbound calls | free | pay per min |
| Credit cardless trial |
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| Open API |
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| Call reporting |
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| Call masking |
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| Dedicated account & onboarding manager |
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| Access to API developer support |
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| Sentiment analytics | on request |
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| Speech to text | on request |
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2500+ call centers and phone systems powered by CloudTalk and counting
More than 100 advanced features
CloudTalk has all you need to make your everyday job easier.
Here are a few work-through tools that may interest you.
The client’s message is sent to the appropriate agent or a group of agents. If your customer needs tech support, the message will be automatically redirected there.
Power dialer: Easily create campaigns with call scripts and surveys. Monitor the campaign in real-time and make necessary adjustments.
Call queuing: Inbound calls are sorted in customized call queues based on predefined rules and steered to available agents within the right group.
3-way calling: Add a third person to the line. The supervisor can either listen to the call, listen and talk to an agent or actively join the conversation.
Reliable call quality and support during peak times
Enjoy bug-free calls with no drops, no interruptions, and crystal-clear sound. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency.
To boost your service, even more, choose if you want to use a business or personal number.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.5/5 – 225 reviews
4.3/5 – 347 reviews
4.5/5 – 272 reviews
4.5/5 – 225 reviews
More benefits
Here are three additional reasons to consider CloudTalk.
Everything on one place
When you integrate CloudTalk with any CRM, all of your data is automatically synchronized in both systems. Check information without having to switch back to the CloudTalk application.
Fast set-up
Setting up CloudTalk takes less than 5 minutes. You don’t need any additional software, only an internet connection, and a CloudTalk application.
Staff that cares
Our team is always here for you. Anytime you need their assistance. You can also schedule a 1on1 personalized demo with one of our dedicated customer success specialists.
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
