Looking for a Talkdesk alternative for your business?

  1. Integrations: 30+ one-click CRM and helpdesk systems
  2. Features: 70+ built-in tools to serve any use case.
  3. Mobile app: Regularly updated app for remote teams.

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CloudTalk
Cloudtalk
Talkdesk
Pricing Starts at $25 per user/month Starts at $65 per user/month
Price for Inbound calls free pay per min
Credit cardless trial
Open API
Call reporting
Call masking
Dedicated account & onboarding manager
Access to API developer support
Sentiment analytics on request
Speech to text on request

2500+ call centers and phone systems powered by CloudTalk and counting

More than 100 advanced features

CloudTalk has all you need to make your everyday job easier.
Here are a few work-through tools that may interest you.

The client’s message is sent to the appropriate agent or a group of agents. If your customer needs tech support, the message will be automatically redirected there.

Power dialer: Easily create campaigns with call scripts and surveys. Monitor the campaign in real-time and make necessary adjustments.

Call queuing: Inbound calls are sorted in customized call queues based on predefined rules and steered to available agents within the right group.

3-way calling: Add a third person to the line. The supervisor can either listen to the call, listen and talk to an agent or actively join the conversation.


illustration call center agent web

Reliable call quality and support during peak times

Enjoy bug-free calls with no drops, no interruptions, and crystal-clear sound. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency.

To boost your service, even more, choose if you want to use a business or personal number.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews


More benefits

Here are three additional reasons to consider CloudTalk.

All data in call center

Everything on one place

When you integrate CloudTalk with any CRM, all of your data is automatically synchronized in both systems. Check information without having to switch back to the CloudTalk application.

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Fast set-up

Setting up CloudTalk takes less than 5 minutes. You don’t need any additional software, only an internet connection, and a CloudTalk application.

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Staff that cares

Our team is always here for you. Anytime you need their assistance. You can also schedule a 1on1 personalized demo with one of our dedicated customer success specialists.

Integrate CloudTalk with tools
you love the most

Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date. 

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Hubspot
Salesforce
Salesforce
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Zendesk
Intercom
Intercom
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Pipedrive
Playvox
Playvox
Slack
Freshdesk
Shopify

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.