Use CloudTalk to discover the potential of your business with Zoom Phone Alternative

  1. Call Quality: Globally distributed server infrastructure
  2. Integrations: 40+ one-click CRM & helpdesk tools
  3. Country Coverage: 160+ international numbers

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CloudTalk
Zoom Phone
Pricing Starts at $25 per user/month. Offers tailor-made options. Starts at $89,28 per user/year.
International Numbers 160 45
Call Routing Skills-based or agent routing to connect the customer with the right agent. It works best with automated call distribution. Manage rules to redirect calls to internal users and external phone numbers
Click-to-call
Call Masking
Outbound Caller ID
Real-time Dashboard
Call Notes and Tagging
Dialers
Creating Tasks Edit orders in your CRM, helpdesk, or e-commerce solution directly in CloudTalk and streamline your workflows. Assign the privilege to make and receive calls to administrative assistants on behalf of executives

2500+ call centers and phone systems powered by CloudTalk and counting

Make it personal.
Choose CloudTalk to deliver the best customer experience


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5 – 253 reviews

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4.2/5 – 527 reviews

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4.4/5 – 305 reviews

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4.5/5 – 253 reviews

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Integrate CloudTalk with tools
you love the most

Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date. 

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Hubspot
Salesforce
Salesforce
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Zendesk
Intercom
Intercom
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Pipedrive
Playvox
Playvox
Slack
Freshdesk
Zoho CRM
cloudtalk phone dashboard

Salesforce and other 40+ one-click integrations to boost your performance

With CloudTalk, you can integrate Salesforce, Hubspot, Zapier, Pipedrive, and more. Get a modern call center inside your favorite CRM. Convert more deals with smart, automated dialing and handle incoming queries with ease. Automatic data synchronization in both systems means that you always have access to up-to-date information.

Dedicated customer service is always at your hand

Whether you have a Starter or Expert membership, we are here for you. We take every customer as our number one priority, even during weekends and holidays. Enjoy smooth workflow while being supported by the best professionals across different time zones.

Wondering how to start with Cloudtalk? We’ve got you covered! Our dedicated onboarding specialist is here to walk you through everything you need.

global call center connections
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Watch how CloudTalk works

we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.

What else do you get with CloudTalk?

We offer more than 100 features to level up your performance. Choose the ones that suit you best. For example:

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does the free trial work?

Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.