Use CloudTalk to discover the potential of your business with Zoom Phone Alternative
- Call Quality: Globally distributed server infrastructure
- Integrations: 40+ one-click CRM & helpdesk tools
- Country Coverage: 160+ international numbers
Let’s talk! Book a strategy call today!
|Pricing||Starts at $25 per user/month. Offers tailor-made options.||Starts at $89,28 per user/year.|
|Call Routing||Skills-based or agent routing to connect the customer with the right agent. It works best with automated call distribution.||Manage rules to redirect calls to internal users and external phone numbers|
|Outbound Caller ID|
|Call Notes and Tagging|
|Creating Tasks||Edit orders in your CRM, helpdesk, or e-commerce solution directly in CloudTalk and streamline your workflows.||Assign the privilege to make and receive calls to administrative assistants on behalf of executives|
2500+ call centers and phone systems powered by CloudTalk and counting
Make it personal.
Choose CloudTalk to deliver the best customer experience
Individualized voicemail messages for your virtual phone
Make sure that no inbound calls remain unanswered. Even outside of your business hours or when all agents are busy. Give your clients the option to leave a message that is automatically sent to the appropriate agents or group of agents who respond to the query. For example, if your customer wishes to talk to your tech support, the message will be sent directly to a specific tech support agent.
Personalized customer service with caller ID
“Hi Michael, how can I help you today?” sounds much better than “You have reached the support department, what is your issue?” Improve customer interactions by delivering something extra from the very first second. CloudTalk will show you the name of the caller, their phone number, and much more. Even before the call connects.
Customized greetings based on specific situations
Our PBX solution allows you to create personalized greetings and messages tailored to your business needs. CloudTalk’s intuitive and user-friendly interface includes a Messages tab, where you can create as many customized messages as you wish – welcome message, outside business hours message, personalized voicemail greetings, and many more.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Salesforce and other 40+ one-click integrations to boost your performance
With CloudTalk, you can integrate Salesforce, Hubspot, Zapier, Pipedrive, and more. Get a modern call center inside your favorite CRM. Convert more deals with smart, automated dialing and handle incoming queries with ease. Automatic data synchronization in both systems means that you always have access to up-to-date information.
Dedicated customer service is always at your hand
Whether you have a Starter or Expert membership, we are here for you. We take every customer as our number one priority, even during weekends and holidays. Enjoy smooth workflow while being supported by the best professionals across different time zones.
Wondering how to start with Cloudtalk? We’ve got you covered! Our dedicated onboarding specialist is here to walk you through everything you need.
Watch how CloudTalk works
we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.
What else do you get with CloudTalk?
We offer more than 100 features to level up your performance. Choose the ones that suit you best. For example:
Click-to call feature and power dialers
Tired of manually clicking the numbers when dialing? Forget this outdated way. Spare your precious time. With our Click to call feature, you can initiate calls directly from your internet browser, CRM, or helpdesk tool. Aiming for more? CloudTalk lets you choose from three compelling dialers – Power dialer, Smart dialer, and Predictive dialer.
Google Single sign-on
Don’t want to log back in every time you leave your device? Then you are in the right place! CloudTalk offers your employees a smart, easier, and more secure way of signing up to various apps. Just with their Google account credentials. On any device, in any web browser, without risking an information breach.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.