Level up your customer service with CloudTalk, the best OnSIP alternative
Port your numbers to CloudTalk, the best OnSIP alternative, and start your journey with an industry-leading cloud-based call center software.
Clear, simple, and flexible membership options
SMS and text messaging for personal messages and general notification
Blacklist feature to protect your agents from an unsolicited call
Advanced analytics and real-time reports
Flawless Hubspot, Salesforce, Pipedrive, and ZOHO CRM integrations
2500+ call centers and phone systems powered by CloudTalk and counting
Improve the way you handle incoming calls
CloudTalk vs. OnSIP
Work smart and rely on high-quality calls. Use CloudTalk’s features to convert more leads.
Comparison data is based on an analysis from Q4, 2021.
3 highlights that will improve your customer service
Don’t wait for a reply that never comes. Rely on software that really works for you.
Personalized greetings and music on hold
Our PBX solution allows you to create personalized greetings and messages tailored to your business needs. CloudTalk’s intuitive, user-friendly interface includes a Messages tab, where you can create as many customized messages as you wish – welcome or outside business hours message, personalized voicemail greetings, and many more.
Real-time data and comprehensive reports
Have all your key data right at your fingertips. In a user-friendly and intuitive CloudTalk interface, all available metrics are displayed in a separate Real-time Dashboard tab. These help managers to make immediate key decisions, as well as increase call center efficiency and customer satisfaction.
International numbers
When operating in several global markets, maintaining a local image by using local phone numbers is a must. CloudTalk offers numbers from 160+ countries, so you can run your contact center from anywhere. Local phone numbers also allow customers from abroad to call you at standard local rates or free of charge.
Wondering how it looks like inside CloudTalk? Here is a little sneak peek.
Provide a better service with SMS and texting feature
Send your customers personal messages or general notifications and make your contact center much more effective. Automatic text messages save time and facilitate the work of your agents.
Customers will not have to contact your team for further information. They will instantly get all they need.
Do you need a mobile app? We have one
CloudTalk Go allows Sales, Support & Operation teams to stay connected and professionally handle customer calls outside of the office, using WiFi or mobile networks. Available on the iOS App Store and the Android Play Store.
Empower your team with a modern approach. Today.
Top 3 advantages of using CloudTalk
More than 30 integrations, such as Hubspot, Zoho CRM, Salesforce, Zendesk, and others. Talk to your customers, upload all their interactions to your CRM, manage their orders or sales processes. Make your conversations more productive. Did you not find your favorite integration? We have an open API feature.
Automation is where Cloudtalk’s superpower lies. Features like Automated call distribution route inbound calls to competent agents based on all available caller data stored in CloudTalk. Boost your customer experience and improve lead conversion with IVR, route inbound calls to a specific agent based on their fit and skills required by the caller.
Our 9 globally distributed data centers ensure crystal-clear calling. No matter where you are based. We have strong relationships with telco partners all over the globe. CloudTalk itself is a registered operator in multiple countries. That helps us take control over certain aspects of call quality.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
