Pocket-easy, yet smart Callfire Alternative for your call center

  1. Call Quality: Globally distributed server infrastructure
  2. Integrations: 40+ one-click CRM & helpdesk tools
  3. Country Coverage: 160+ international numbers

Let’s talk! Book a strategy call today!

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CloudTalk
Cloudtalk
CallFire
Purpose Virtual sales and support teams of any size. Medium and enterprise business focusing on SMS marketing.
Pricing Starting at $25 per user/month billed annually, with a number of advanced features. Starts with 2500 minutes/texts for $99 a month.
Work administration
International numbers 160 countries Mainly in the US and Canada
CRM 40+ CRM integrations Offers only 26 integrations
Analytics and reporting Analytics reports provide you with a holistic view of your advertising performance that can be linked to Google Analytics.
Transfers To transfer the call, a direct phone number is required. Redirecting the call to a specific person is hard.
Caller ID You need to use your own number for your Caller ID.

2500+ call centers and phone systems powered by CloudTalk and counting

“Better” has no boundaries.
So shouldn’t your customer support

Don’t look just for any messaging tool alternative.
Imagine working with software that opens new doors to success. Pick a software that lets you focus on growth.


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Calling or texting outside the US?

No problem. Spread your brand voice globally with local or toll-free phone numbers from 160+ countries or port your existing numbers. All CloudTalk’s plans include international numbers without additional fees. Just pick one and get ready to excel on a global level.

With CloudTalk, you will forget what robocall sounds like

CloudTalk makes sure that all our carriers are certifying calls and combating fraudulent robocalls. We are also fully compliant with STIR/SHAKEN, a social program that screens phone numbers before they reach your business.

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Watch how CloudTalk works

we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.