Pocket-easy, yet smart partner for your call center
Choosing an intuitive and budget-friendlier Callfire alternative is a great step. With CloudTalk you get:
Clear interface dashboard, desktop, and mobile
Customizable reports downloadable with one click
Efficient warm call transfers
Call flow designer with 50+ intelligent features
Plans start at $25/month. Free trial or demo.
Bring a human touch to your business.
Take a look at what CloudTalk brings you.
CloudTalk vs. CallFire
Comparison data is based on an analysis from Q4, 2021.
“Better” has no boundaries.
So shouldn’t your customer support
Don’t look just for any messaging tool alternative.
Imagine working with software that opens new doors to success. Pick a software that lets you focus on growth.
Personalized service with real-time data and Caller ID
Surprise your customer with personalized communication from the very beginning of an interaction. Our Caller ID feature shows you the name of the caller, their phone number, and much more. Even before the call connects. Want to go even further? A real-time dashboard offers overall information about what is going on in your call center.
Mix and match cold texts with a warm voice
Provide better service with both call center and automated SMS messaging. Create a custom call flow. Send your customers personal messages or general notifications. Automatic text messages save time and facilitate the work of your agents.
Resolve more issues with advanced IVR and routing
Nothing pleases the customers more than quick response and immediate solution. To increase clients’ happiness levels, we have created a call flow designer with multi-level IVR. These, combined with skills-based routing, connect callers with the right department, agent, or group of agents who are most qualified to meet their needs.
See behind walls.
This is the CloudTalk interface
Be amazed by what you can do with over 40+ integration
Calling or texting outside the US?
No problem. Spread your brand voice globally with local or toll-free phone numbers from 140+ countries or port your existing numbers. All CloudTalk’s plans include international numbers without additional fees. Just pick one and get ready to excel on a global level.
With CloudTalk, you will forget what robocall sounds like
CloudTalk makes sure that all our carriers are certifying calls and combating fraudulent robocalls. We are also fully compliant with STIR/SHAKEN, a social program that screens phone numbers before they reach your business.
Better experience for your customers
Start 14 days free trial
Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.