Are you searching for efficient VoIP software? CloudTalk is the best Enreach alternative 

CloudTalk, a reliable Enreach (Swyx) alternative, provides your agent with advanced features, high-quality calls, and a trained support team that cares about each customer. 

Transparent pricing with annual or monthly payments

Clear and professional care from the very beginning

High quality calls with guaranteed latency and minimal jitter

Smooth workflow thanks to our Intelligent call routing tools

Taking the easier path pays off when choosing CloudTalk 
Work smart, not hard with us.

CloudTalk vs. Enreach (Swyx)

Cloudtalk
Enreach (Swyx)
Pricing 3 types of transparent membership, starting at $25 per user/ month. No hidden fees or additional costs. Billed annually. Pricing based on contract. Does not provide any specific details.
Reliability Forget dropped or interrupted calls. CloudTalk monitors call quality in real-time. If the call quality drops below a certain level, it automatically changes it to the best route possible. You may experience call drops and interruptions.
Set up and onboarding 5 minutes setup without the need of IT support. We provide our clients with complete in-person onboarding, helpdesk, live chat, and a complete onboarding guide. Offers FAQ and help center.
Missed calls Smart detection for missed calls show you the most recent missed calls. It also filters those calls which have already been called back as “Resolved” and those which yet have not been called back as “Unresolved”. Enreach (Swyx) is able to identify missed and unreturned calls.
Call transfer With Call transfer, you can speak with callers before routing them over to another agent. The feature also lets you transfer calls back and forth. Offers a Call transfer.
International calling Choose your local number from 140+ countries. No information about international calling.
Workflow designer Create customer-specific business processes even when using several different platforms. Customize your own workflow using our IVR, skill-based routing, or other call management features. Offers an IVR for inbound calling.
Number porting Port your existing numbers to CloudTalk. Just send us an email with all the required details and we will do it for you in no time. When it comes to number reporting, Enreach offers the basic options. Therefore, it can take a long time.
SMS and text messaging
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Desktop notification
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Automated call distribution
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Caller ID
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Call Recording
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Comparison data is based on an analysis from Q2, 2022.

Boost your productivity with reliable software

More than 100 features, 40 helpdesks, CRM integrations, and a skilled team.
CloudTalk is a full package that has everything you may need.

This is CloudTalk – the software trusted by 2500 call
centers and phone systems 

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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call quality

Crystal clear and rock-solid call quality  

Our top priority is to secure your calls with the strongest call route possible. We have built tight relationships with telco partners all across the world. That helps us to build safer calling routes and offer stronger connections. Thus, if the call quality drops below a certain level, CloudTalk automatically changes the route in real-time.

Powerful dialers for better productivity 

We boosted our already strong Power dialer in a way that will completely change your workflow – Smart dialer and Predictive dialer are here to help you deliver the best customer experience. With a predictive dialer, you make more calls in a shorter time. On the other hand, the Smart dialer automatically scans for phone numbers in the content you browse and lets you add those to your prospecting queue. That means you save time by not adding your prospects manually.

Customer support that answers all your questions 

Customer experience is crucial for us. We have an answer for everything. To simplify your onboarding process, we’ve created an Onboarding portal that explains each step you need to take when starting with CloudTalk. 

Need more assistance? Our dedicated support team is here to help.  

Work smart and pay less with our  40+ integrations.
Explore them now 

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.