Explore effective calling with CloudTalk features
We want you to have the best experience to deliver the best experience. CloudTalk’s built-in features come with every membership without extra charges. Choose yours as a Vonage alternative and see what difference a fully in-house build software can make.
You know what to do now – switch from Vonage to CloudTalk.
Over 2,500+ call centers and phone systems are happy with CloudTalk. Join them!
Wondering what can CloudTalk offer you above Vonage?
We have so much!
But let us show you, what exactly is it about CloudTalk, that over 2 500 call centers have chosen us.
Even over Vonage.
Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Vonage Edition plan paid monthly.
Worldwide distributed server infrastructure
We believe that a strong connection is a key to the best customer experience. Therefore thanks to strong partnerships with telco companies we are able to secure better calling routes and offer stronger connections across the globe. Your live call quality is monitored and ensures that your calls are connected via the best possible call routes and operators.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
CloudTalk’s 50+ built-in features guarantee full function
and help you build stronger customer relationships.
Here are some of them, which we think you are going to need
We want you to be better, also thanks to a detailed analysis of recorded calls. Unlike Vonage, CloudTalk does not limit the number of hours of call recordings. All recordings are accessible anytime, from anywhere, and also downloadable if needed.
Need a hand in a call? The 3-way calling feature allows you to add a third person to the call and increase productivity and also save time. Add another agent or manager, help your customer, leave whenever you want ad close the deal.
Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 140 countries. These calls are more likely to be picked up and this option is also cheaper.
Stay close to your customer with personal or general SMS/text messaging Send notifications, pictures, order confirmations, shipment information, or even marketing promotions also with the Essential plan. Need an idea? Check SMS templates.
Allow your agents to simplify their work and create tasks directly from CloudTalk. Integrate CloudTalk with your favorite business tool like LiveAgent, Help Scout, Shopify, or Magento and streamline your agents’ work, as they don’t have to operate multiple systems at once.
Keep your telemarketing activities in-house. CloudTalk is designed to make your outbound calls better and your life easier with features like IVR, call recording, callback, call routing, and many more. Integrate CloudTalk with other business solutions and save your agents precious time.
We made CloudTalk user-friendly and smart
Take a closer look and decide yourself, if CloudTalk is a better alternative than Vonage
Better experience for your customers
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