Explore effective calling with CloudTalk features

We want you to be better, also thanks to a detailed analysis of recorded calls. Unlike Vonage, CloudTalk does not limit the number of hours of call recordings. All recordings are accessible anytime, from anywhere, and also downloadable if needed.

Need a hand in a call? The 3-way calling feature allows you to add a third person to the call and increase productivity and also save time. Add another agent or manager, help your customer, leave whenever you want ad close the deal. 

Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 140 countries. These calls are more likely to be picked up and this option is also cheaper. 

Stay close to your customer with personal or general SMS/text messaging Send notifications, pictures, order confirmations, shipment information, or even marketing promotions also with the Essential plan. Need an idea? Check SMS templates. 

Allow your agents to simplify their work and create tasks directly from CloudTalk. Integrate CloudTalk with your favorite business tool like LiveAgent, Help Scout, Shopify, or Magento and streamline your agents’ work, as they don’t have to operate multiple systems at once. 

Keep your telemarketing activities in-house. CloudTalk is designed to make your outbound calls better and your life easier with features like IVR, call recording, callback, call routing, and many more. Integrate CloudTalk with other business solutions and save your agents precious time.