Hassle-free phone solution alternative to Bandwidth (former Voxbone)
- Call Quality: Better sound quality and connectivity
- Features: Advanced capabilities to serve any use case.
- Country Coverage: 160+ options to expand internationally.
Let’s talk! Book a strategy call today
 Cloudtalk |
 Voxbone |
|
|---|---|---|
| Pricing | Starts at $25 per user/month, billed annually. | Prices upon request. |
| Platform | Available across any device or platform. | Available only as a web-based app. |
| Coverage | Globally distributed server infrastructure. Operates in 160+ countries. | Limited 4G coverage. Operates in 65+ countries. |
| Dashboard |
 |
 |
| Onboarding support |
|
|
| Features and integrations | 40+ integrations. |
|
| Automation |
|
|
| Reporting |
|
Reporting feature needs to be implemented via API and additional coding. |
| Login | Google Single Sign-On process for all your apps. | Multiple logins for different products are required. |
2500+ call centers and phone systems powered by CloudTalk and counting
Take care of your customers.
CloudTalk will do the rest.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.5/5 – 225 reviews
4.3/5 – 347 reviews
4.5/5 – 272 reviews
4.5/5 – 225 reviews
100+ ready-to-use features without the need for programming skills
Improve your interactions with customers without being a programmer. Choose IVR, call flow designer, or skill-based feature to boost your productivity or analytics tools like Call monitoring, or agent reporting to make more data-driven decisions.
Above all, CloudTalk offers built-in call management features for better-organized everyday work.
Personal messaging with built-in SMS and text feature
Save your agents’ time and facilitate their work with a built-in SMS/text messaging feature. Send shipment delivery information, payment reminders, as well as marketing promotion automatically.
Without any technical support or additional API. Your customers won’t have to contact your team for further information. They will get all they need instantly.
Intuitive interface and clear dashboard
To deliver the best, you need to have the best. When using CloudTalk, you find everything you desire right on hand: 7O+ advanced calling tools, CRM, and over 30 most-used integration, as well as 24/7 passionate customer support. They will hear you out whenever you need assistance.
Watch how CloudTalk works
We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does free trial work?
Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is an user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.
Do you provide discounts for new customers?
Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.
