Looking for reliable call center software? Meet CloudTalk, the best Aloware Alternative
CloudTalk is an intuitive system that integrates with Hubspot and other 30+ CRM platforms. It’s also budget-friendlier than your previous solution.
High-quality calls supported with globally distributed server infrastructure
3 types of membership, each customizable according to your needs
Brand new mobile app with all features to enhance your productivity
Powerdialer and detailed analytics, including custom reports for data-driven decisions
2500+ call centers and phone systems powered by CloudTalk and counting
Wondering what smooth calling sounds like?
CloudTalk vs. Aloware
Cloudtalk eases your work. We offer over 100 built-in advanced features for the most cost-effective price.
Comparison data is based on an analysis from Q4, 2021.
3 highlights that will change your
business phone expectation
Choose a call software you can rely on.
High-quality calls
Forget dropped calls or interruptions. All call quality is monitored live, so we are able to offer a strong connection and immediately transfer your call to the best possible calling route. CloudTalk is also a registered provider in multiple countries. That helps us take control over multiple aspects of phone call quality.
Brand new Mobile app
With CloudTalk Go, you can stay connected with your customers from anywhere. Our newest version of the mobile app offers all key features and an updated, user-friendly UI.
Intuitive interface
To deliver the best service, you need the best tools. When using CloudTalk, you have everything you desire right at your fingertip. Including 30+ advanced calling platforms, CRMs, and over 40 most-used integration, as well as 24/7 dedicated customer support. They will hear you out whenever you need assistance.
Do you wish for Hubspot or Pipedrive integration?
When it comes to using CloudTalk, we want you to have everything you need. Therefore, we offer over 40 powerful CRM and helpdesk integrations, including popular tools like Hubpost, Salesforce, and Pipedrive.
There is no need for IT support. To install the desired integration, all you need is to choose and press the button.
Check all of our integrations and choose what fits you. Just one click and you are good to go.
Rich data reports for real-time key decisions
Keep up with the current trends. Emotion analytics allows your agents to rate their conversation or customer’s mood after every call with a single click. Team leaders can get relevant feedback, which helps them in terms of one-on-one meetings with agents. This data-driven feedback improves your overall customer experience.
Let no phone call slip away
Your agents can’t be constantly present. But what if it seemed like they are? With Cloudtalk’s Callback feature, you will have no missed calls. In case there are any unanswered phone calls, CloudTalk will automatically contact your customers back.
Turn on the Desktop notification and CloudTalk will automatically alert you when a call comes in. The notification displays the caller’s information, such as name, phone number, and assigned phone number tag. It also gives you the possibility to open a real-time customer card with a full history of activities, plus additional caller data.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
