Looking for a quality yet effortless Channels (former CrazyCall) alternative?
- Call Quality: Globally distributed server infrastructure
- Features: Advanced capabilities to serve any use case.
- Integrations: 40+ one-click CRM & helpdesk tools
Let’s talk! Book a strategy call today!
Cloudtalk |
Channels |
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| Pricing | Starts at $25 per user/month, billed annually. | Starts at $24 per user/month. |
| Features | 70 + Features | 11 + Features |
| International Numbers | 160 | 60 |
| Platform | Available across any device or platform. |
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| Integrations | 40+ Integrations | 8 + Integrations |
| Smart Queues |
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| Skill-based Routing |
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| Automated Callback |
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| Porting an Existing Number |
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| Open API |
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| Onboarding & Support Manager |
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2500+ call centers and phone systems powered by CloudTalk and counting
Why is CloudTalk the best go-to solution over
all Channels Alternatives?
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5 – 253 reviews
4.2/5 – 527 reviews
4.4/5 – 305 reviews
4.5/5 – 253 reviews
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Clear sound in smoothly running system
We believe that a strong connection is a key to the best customer experience. Therefore thanks to strong partnerships with telco companies we are able to secure better calling routes and offer stronger connections across the globe. Your live call quality is monitored and ensures that your calls are connected via the best possible call routes and operators.
Discover the power of integrations
Allow your agents to simplify their work and create tasks directly from CloudTalk. Integrate CloudTalk with your favorite business tool like LiveAgent, Help Scout, Shopify, or Magento and streamline your agents’ work, as they don’t have to operate multiple systems at once.
Look like a local anywhere in the world
Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 160 countries (try the USA, Canada, Australia, Singapore, Philippines or India, and many more numbers). These calls are more likely to be picked up and this option is also cheaper.
Watch how CloudTalk works
We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features
Even more benefits over CrazyCall
Why do clients make a switch?
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
