Looking for a quality yet effortless Channels (former CrazyCall) alternative?

01

Call Quality: Globally distributed server infrastructure

02

Features: Advanced capabilities to serve any use case.

03

Integrations: 40+ one-click CRM & helpdesk tools

Let’s talk! Book a strategy call today!

Channels

Pricing

Starts at $25 per user/month, billed annually.

Starts at $24 per user/month.

Features

70 + Features

11 + Features

International Numbers

160

60

Platform

Available across any device or platform.

—

Integrations

40+ Integrations

8 + Integrations

Smart Queues

—

Skill-based Routing

—

Automated Callback

—

Porting an Existing Number

—

Open API

—

Onboarding & Support Manager

—

3,000+ call centers and phone systems powered by CloudTalk and counting

Why is CloudTalk the best go-to solution over
all Channels Alternatives?

Interactive voice response

Create your multi-level interactive voice response (IVR) menu to guide the caller through different options. Make sure they are always directed to the right person providing them with relevant information.

Learn More

Power Dialer

CloudTalk will help you make your call center telemarketing campaigns more comprehensive, smoother, and – above all – more efficient.

Learn More

Call Recording

We want you to be better, also thanks to a detailed analysis of recorded calls. Unlike Vonage, CloudTalk does not limit the number of hours of call recordings. All recordings are accessible anytime, from anywhere, and also downloadable if needed.

Learn More

Call flow designer

Intelligent call routing with pre-defined criteria based on your needs and preferences. With our Call Flow Designer feature, you can manage your inbound calls coming to the call center step by step.

Learn More

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

253 reviews

Read the reviews

4.2/5

527 reviews

Read the reviews

4.4/5

305 reviews

Read the reviews

4.5/5

253 reviews

Read the reviews

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can
be easily integrated into your existing CRMs, ecommerce or helpdesk tools,
like Salesforce, Freshdesk, Help Scout, and dozens more.

See All Integrations

Clear sound in smoothly running system

We believe that a strong connection is a key to the best customer experience. Therefore thanks to strong partnerships with telco companies we are able to secure better calling routes and offer stronger connections across the globe. Your live call quality is monitored and ensures that your calls are connected via the best possible call routes and operators.

TRY FOR FREE

Discover the power of integrations

Allow your agents to simplify their work and create tasks directly from CloudTalk. Integrate CloudTalk with your favorite business tool like LiveAgent, Help Scout, or Magento and streamline your agents’ work, as they don’t have to operate multiple systems at once.

BOOK A DEMO

ABOUT INTEGRATIONS

Look like a local anywhere in the world

Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 160 countries (try the USA, Canada, Australia, Singapore, Philippines or India, and many more numbers). These calls are more likely to be picked up and this option is also cheaper.

TRY FOR FREE

ABOUT INTERNATIONAL NUMBERS

Watch how CloudTalk works

We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features

TRY FOR FREE

LEARN MORE

Even more benefits over CrazyCall

Why do clients make a switch?

Passionate customer support

If you need any help, our passionate customer service team will clear your doubts.

Learn More

Built-in features

We worked hard so you don’t have to. Enjoy various built-in features without any technical support. Install all advanced tools with a few clicks inside your CloudTalk interface.

Learn More

Smart automation

Rather than working on repetitive tasks, focus on the activities that matter most to your business. CloudTalk offers you many automation and self-service features.

Learn More

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.