Intuitive Ziwo alternative to boost your call center performance
Increase your call center performance with the right budget-friendly and yet powerful Ziwo alternative. Explore smooth calling, all 40+ most-used integrations, and advanced analytics features with CloudTalk.
14-day free trial
No credit card required
Plans start at $25/month
2500+ call centers and phone systems powered by CloudTalk and counting
Choose an intuitive solution
that supports your work every day
CloudTalk vs. Ziwo
Comparison data is based on an analysis from Q4, 2021.
Convenient ways how CloudTalk
provides better customer experience
Make customers happy by resolving their issues effectively and fast.
High-quality calls for excellent service
At CloudTalk, our top priority is to provide maximum quality calls with guaranteed minimal latency and jitter. That’s why we think it’s perfectly suited for a business like yours. Wondering how? We have a globally distributed server infrastructure to secure the best call route possible.
Use the “After call work” feature to boost the performance
After Call Work (ACW) is very easy to use: You can pick from several predefined time periods during which an agent will not be available to accept calls. They will be automatically redirected to the After Call section. There, within a predefined amount of time, they can record all important call-related data.
Intuitive interface and smart dashboard
Find every important information you need on our user-friendly dashboard. It provides real-time updates about what is happening in your call center. Don’t worry about spending too much time looking for key details. We made our interface intuitive, so you can easily work with every feature you want simultaneously.
Don’t just take our word for it.
Take a look inside CloudTalk
Our one-click Integrations – Work smart, not hard
CloudTalk offers native integrations with the most Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Talk with your customers, send all their activity to your CRM, manage their orders or sales process – make your conversations more productive.
Be amazed by what you can do with over 40+ integration
Trained support teams right at your hand
Have you experienced unreliable customer support? We got you. Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions in real-time. Always with a smile.
Flexible memberships for businesses of any size
Choose a subscription that suits your needs.
Starter membership: Enjoy unlimited inbound & intracompany calls, unlimited call queuing, mobile app, and 140+ international numbers for $25 per user/month. Billed annually.
Essential membership: Explore your productivity with advanced features to boost your data-driven decisions. Advanced analytics, real-time client dashboard, skills-based routing, and workflow automation. These and all starter features for $30 per user/month. Billed annually.
Expert membership: Go beyond usual with our advanced and intuitive features. Explore the power of smart dialer, Salesforce integration, Call flow designer, unlimited concurrent calls, and more for $50 per user/month. Billed annually.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does free trial work?
Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is an user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.
Do you provide discounts for new customers?
Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.