Surprise your customer with a smooth experience. Call flow designer empowers you to build custom call flows for your business. Using this tool, you can create more sophisticated IVR chains and ensure your customers are always paired with the right agent or department.
Above all, the IVR reduces average call duration by 40%. Therefore, you can help customers finish or verify transactions fast.
Connect CloudTalk to the CloudTalk supports your decision with rich data reports
When making key decisions, nothing matters more than real data. Explore business opportunities with CloudTalk’s agent’s monitoring, real-time call monitoring, and emotional analytics. Want to go even deeper? Create a custom report with metrics that interests you the most.
Getting started with new software can be frustrating when the time is running out. Therefore we support your onboarding process in person. Our team will show you around the CloudTalk interface and introduce you to our features.
You focus on your work. We have your back covered. Our support team works across several time zones, so there is always someone to contact. We guarantee only the best support. Wherever you are, anytime you need us.
We treat others the way we want to be treated. We embrace diversity and aim to respect everyone on the team as an individual. Lastly, we do not take ourselves too seriously.