Dare to expect more from your call center software. Switch to the best Telzio Alternative
It does not matter where you are from. Our plans have the same price for every location. Start your successful call center journey with a budget-friendly and innovative Telzio alternative today!
Plans start at $25/month with a free trial or demo.
No credit card required
2500+ call centers and phone systems powered by CloudTalk and counting
Choose to work with 100+ built-in features
that make your work enjoyable
CloudTalk vs. Telzio
Comparison data is based on an analysis from Q4, 2021.
IVR & Call Flow designer: The must-have features for productivity tools you love
Surprise your customer with a smooth experience. Call flow designer empowers you to build custom call flows for your business. Using this tool, you can create more sophisticated IVR chains and ensure your customers are always paired with the right agent or department.
Above all, the IVR reduces average call duration by 40%. Therefore, you can help customers finish or verify transactions fast.
Connect CloudTalk to the CloudTalk supports your decision with rich data reports
When making key decisions, nothing matters more than real data. Explore business opportunities with CloudTalk’s agent’s monitoring, real-time call monitoring, and emotional analytics. Want to go even deeper? Create a custom report with metrics that interests you the most.
Over 2500 call centers and phone systems
are powered by CloudTalk
READ THE LATEST CUSTOMER STORIES →
Smooth connection and powerful integrations
3 main reasons to consider smarter call center software alternative:
First-class call quality
CloudTalk has established a strong network of telco partners across the globe. Enjoy crystal-clear calls with minimal latency and jitter guaranteed. If the call quality drops, CloudTalk changes the call route in real-time.
Intelligent dialers
We are here to simplify your work. The power-trio dialers eliminate the unnecessary steps when getting in touch with your customers. Try a Power dialer for more efficient call center telemarketing campaigns, a Smart dialer for creating the one-click call queue, and a Predictive dialer for increasing the number of calls you make.
Reliable integrations
Make your job easier. Don’t waste precious time by storing data separately into multiple software. Automate the process with seamless integrations. CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.
Featured integrations
We take our customer experience personally
Getting started with new software can be frustrating when the time is running out. Therefore we support your onboarding process in person. Our team will show you around the CloudTalk interface and introduce you to our features.
You focus on your work. We have your back covered. Our support team works across several time zones, so there is always someone to contact. We guarantee only the best support. Wherever you are, anytime you need us.
We treat others the way we want to be treated. We embrace diversity and aim to respect everyone on the team as an individual. Lastly, we do not take ourselves too seriously.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.