Go beyond a basic virtual receptionist. Level up your service with CloudTalk
Start with CloudTalk completely for free and explore an intuitive OneBox alternative with automated advanced features for a cost-effective price.
Remote-ready cloud-based call center with 100+ features
Regularly updated mobile app for Android and iOS
Detailed analytics, including custom reports for data-driven decisions
160+ international and toll-free numbers
Intuitive IVR, call flow designer, and other automation features
No credit card required
14 days free
2500+ call centers and phone systems powered by CloudTalk and counting
Add a human touch to your customer service.
Use a little support from advanced features
Cloudtalk eases your work.
We offer over 100 built-in advanced features for the most cost-effective price.
CloudTalk vs. Onebox
Comparison data is based on an analysis from Q4, 2021.
3 ways to personalize automation with CloudTalk
Choose a call software you can rely on and deliver more.
Warm Transfer keeps the conversation flowing
Keep the conversation friendly and natural thanks to CloudTalk’s Warm transfer feature. Transfer callers over to another agent with a single click, while having the possibility to speak with them first. Warm Transfer also adds a personal touch to the service, since agents are familiar with the clients’ specific situations. They can attend to their needs more efficiently, too.
Multi-level IVR increases customer satisfaction
Wondering how to decrease workload with automation tools while still keeping the human face to it? CloudTalk’s IVR and Call flow designer is a perfect combination. Push leads down the sales funnel more efficiently with an automated, clear, and straightforward menu. Set specific voice messages and responses in your IVR menu, giving your customers the requested information much faster.
Smart routing maximizes customer experience
The personalized approach makes customers happier and more satisfied. Set a preferred agent for each client so that their calls are always directed to the right person. By letting customers constantly communicate with the same rep, you make your customer support more personalized, efficient and pleasant.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
Redirect incoming calls wherever you need to
Do you want customers to see that there is constantly someone ready to solve their issues? Within two clicks, Cloudtalk’s redirecting features (Call Transfer and Call Forwarding) can route the client to another line, agent, as well as external mobile or landline phone numbers. You can handle each call in a professional manner without leaving customers on hold for too long.
Go fully remote under 5 minutes
Setting up your virtual call center has never been easier. CloudTalk replaces your outdated business phone system and lets you scale with ease. No need to invest in phone hardware or work with IT experts. All you need is your internet browser and a headset. Then, you’re ready to make your first calls
Make your conversation more productive with powerful integrations
Unlike basic telephony, CloudTalk gives you more opportunities to interact with your clients and their data. Along with an intuitive interface, we offer over 40 powerful CRM and helpdesk integrations, including popular tools like Hubpost, Salesforce, and Pipedrive.
There is no need for IT support. To install the desired integration, simply choose one and then press click.
Did not find the platform you wished for? Our Open API feature allows you to integrate your business with any tools you love.