Get your virtual number from a reliable SwitchboardFREE alternative 

Start-up or mid-market business with big ambitions? Go beyond borders and get your virtual phone number with CloudTalk, the best-suited SwitchboardFree alternative.

Clear interface in the dashboard, desktop, and mobile app

160 virtual phone numbers

Automated Callback and other 50+ intelligent features

250+ brands are powered by CloudTalk. Join them

Make smart decisions that suit your needs
Choose Low Costs and Global Customer Base

Build your business upon the right cloud-based phone system with 160 virtual phone numbers.

CloudTalk vs. SwitchboardFREE

Cloudtalk
SwitchboardFREE
Pricing Get all 160 international numbers along with all features of your choice. Costs start at $25 per user/month. 2 plans available - Full VoIP System and Virtual Phone Number. Prices are available upon request.
Free trial 14-day free trial. Not available.
International calling CloudTalk allows you to expand your business beyond UK borders with international numbers from over 160 countries. Does not offer international calling, you can only choose a UK virtual phone number based on a specific city.
CRM Make your conversations more productive with our CRM integrations. Such as Salesforce, Hubspot, Zapier, Pipedrive, or 30+ others. Integrates with Google Analytics, Hubspot, Slack, and 10 more integrations.
Call recording Available in all membership as a part of the standard package. Available as a premium feature for £10.46 per user/month. The first month is for free.
Business hours Define your business and decide when you are available for receiving calls. Outside these hours, calls can be redirected to different phone numbers, agents, or answering machines. Offers to set up Open & Closed times. The callers will be informed about the current state according to which status you have chosen. Optional out-of-hours voicemails can be sent to clients' email inbox.
Caller ID The Outbound caller ID is automatically based on the call destination country. Therefore, your customers will see the local number, not the international one. You need to use your own number for your Caller ID.
Productivity features We offer Predictive, Power, and Smart dialer, Blacklist, Campaigns, Smart detection of resolved missed calls, and others. CallFire has less productivity tools, for example a scheduling feature or virtual voice mailbox.
Routing CloudTalk transfers your calls via Call flow designer, automated call distribution, IVR, skills-based routing, caller-based routing, VIP queues, ring groups, and others. You can redirect the number to up to 5 different UK numbers per department.
Missed calls If there is an unanswered call, CloudTalk will keep automatically contacting your customers back until they are successfully connected with the right agent. If you aren't able to answer a call, the system will record the number and email it to you.
Customer info We offer a real-time customer card where your agents can see all the caller's information right when the call comes in. Does not offer any tool that stores customer information
Number porting
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Yes - only UK numbers
Fax to email Yes - available as a standard tool in every package. Yes - available as a premium feature for an additional price.
Music on hold
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Smart dialers
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Contact tags
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Desktop Notification
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Comparison data is based on an analysis from Q2, 2022.

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Meet your team’s KPIs every day. Solve customer queries faster and improve CSAT with crystal-clear voice quality, 160 virtual phone numbers, custom IVR flows, smart call routing, and countless one-click integrations.

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More cloud call center software features you’ll love

CloudTalk offers a wide range of enterprise-level call center software features at a startup-friendly price.

Dashboard

Deliver exceptional customer service with a virtual landline

Hire and manage your team from anywhere in the world with our cloud-based call center solution. No need to worry about costs. Your agents can call each country for the same price. All they need is a laptop and a solid internet connection. 

Simply download the CloudTalk app, choose virtual phone numbers or port your existing one. Then, you’re ready to explore the world beyond UK borders. 

Lead more productive conversations using a Call recording tool. No extra costs

Clear call recordings help you capture conversations with potential leads and identify the insight into their unique needs.

With CloudTalk, you can automatically record all calls from your laptop or mobile phone. Anywhere and anytime. CloudTalk also makes it very easy to download the call recordings as a standard https link (website link), which you can then save and store anywhere you need.

CloudTalk call center contact history

Create an effective work schedule with CloudTalk’s Workforce Software 

Customize your team’s working hours according to your needs and handle more calls.

You can also use CloudTalk to route any calls coming to a PBX outside of your business hours. For example, you can add automated customized greetings, decide that calls will be redirected to another phone number, or that it will go into voicemail.

Have a question you need to be answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does a free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.