Get your virtual number from a reliable SwitchboardFREE alternative 

Start-up or mid-market business with big ambitions? Go beyond borders and get your virtual phone number with CloudTalk, the best-suited SwitchboardFree alternative.

Clear interface in the dashboard, desktop, and mobile app

160 virtual phone numbers

Automated Callback and other 50+ intelligent features

250+ brands are powered by CloudTalk. Join them

Make smart decisions that suit your needs
Choose Low Costs and Global Customer Base

Build your business upon the right cloud-based phone system with 160 virtual phone numbers.

CloudTalk vs. SwitchboardFREE

Pricing Get all 160 international numbers along with all features of your choice. Costs start at $25 per user/month. Billed annually. 2 plans available - Full VoIP System and Virtual Phone Number. Prices are available upon request.
Free trial 14-day free trial. Not available.
International calling CloudTalk allows you to expand your business beyond UK borders with international numbers from over 160 countries. Does not offer international calling, you can only choose a UK virtual phone number based on a specific city.
CRM Make your conversations more productive with our CRM integrations. Such as Salesforce, Hubspot, Zapier, Pipedrive, or 30+ others. Integrates with Google Analytics, Hubspot, Slack, and 10 more integrations.
Call recording Available in all membership as a part of the standard package. Available as a premium feature for £10.46 per user/month. The first month is for free.
Business hours Define your business and decide when you are available for receiving calls. Outside these hours, calls can be redirected to different phone numbers, agents, or answering machines. Offers to set up Open & Closed times. The callers will be informed about the current state according to which status you have chosen. Optional out-of-hours voicemails can be sent to clients' email inbox.
Caller ID The Outbound caller ID is automatically based on the call destination country. Therefore, your customers will see the local number, not the international one. You need to use your own number for your Caller ID.
Productivity features We offer Predictive, Power, and Smart dialer, Blacklist, Campaigns, Smart detection of resolved missed calls, and others. CallFire has less productivity tools, for example a scheduling feature or virtual voice mailbox.
Routing CloudTalk transfers your calls via Call flow designer, automated call distribution, IVR, skills-based routing, caller-based routing, VIP queues, ring groups, and others. You can redirect the number to up to 5 different UK numbers per department.
Missed calls If there is an unanswered call, CloudTalk will keep automatically contacting your customers back until they are successfully connected with the right agent. If you aren't able to answer a call, the system will record the number and email it to you.
Customer info We offer a real-time customer card where your agents can see all the caller's information right when the call comes in. Does not offer any tool that stores customer information
Number porting
Yes - only UK numbers
Fax to email Yes - available as a standard tool in every package. Yes - available as a premium feature for an additional price.
Music on hold
Smart dialers
Contact tags
Desktop Notification

Comparison data is based on an analysis from Q2, 2022.

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Meet your team’s KPIs every day. Solve customer queries faster and improve CSAT with crystal-clear voice quality, 160 virtual phone numbers, custom IVR flows, smart call routing, and countless one-click integrations.

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More cloud call center software features you’ll love

CloudTalk offers a wide range of enterprise-level call center software features at a startup-friendly price.


Deliver exceptional customer service with a virtual landline

Hire and manage your team from anywhere in the world with our cloud-based call center solution. No need to worry about costs. Your agents can call each country for the same price. All they need is a laptop and a solid internet connection. 

Simply download the CloudTalk app, choose virtual phone numbers or port your existing one. Then, you’re ready to explore the world beyond UK borders. 

Lead more productive conversations using a Call recording tool. No extra costs

Clear call recordings help you capture conversations with potential leads and identify the insight into their unique needs.

With CloudTalk, you can automatically record all calls from your laptop or mobile phone. Anywhere and anytime. CloudTalk also makes it very easy to download the call recordings as a standard https link (website link), which you can then save and store anywhere you need.

CloudTalk call center contact history

Create an effective work schedule with CloudTalk’s Workforce Software 

Customize your team’s working hours according to your needs and handle more calls.

You can also use CloudTalk to route any calls coming to a PBX outside of your business hours. For example, you can add automated customized greetings, decide that calls will be redirected to another phone number, or that it will go into voicemail.

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.