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Copper Phone System Integration
Copper Integration
Bring calling to Copper with CloudTalk, a smarter way to connect. Our Copper API integration turns your CRM into a fully functional Call Center for Copper, letting you make and receive calls, send SMS, and log every touchpoint automatically. With real-time sync and powerful automation, this Copper calling integration keeps your workflows moving and your team one step ahead.
Made by
CloudTalk
Category
CRM
Use for
Sales & Lead Management
Call & Deal Tracking
Workflow Automation
Customer Relationship Management
Users
Sales Representatives
Support Teams
Supervisors
Trusted by Thousands
1,400 Reviews on G2
1200
Companies across the world
82%
Increase of call volume
23%
Less missed calls
1326€
Save per year
What is “Copper CRM”?
Copper CRM is a relationship-centric customer management platform built for Google Workspace users. It helps teams track leads, manage pipelines, and automate workflows—directly from their inbox.
While Copper offers powerful CRM tools, it lacks native calling capabilities. That’s why many teams extend it using a dedicated Copper CRM integration like CloudTalk—enabling click-to-call, SMS, and advanced Copper Phone Integration for seamless outreach and support.
How Does “Copper Integration” Work?
Think of Copper as your central workspace for managing contacts, tasks, and deals. But without integrated calling, conversations stay siloed. That’s where CloudTalk comes in.
With the Copper integration, CloudTalk adds click-to-call, call logging, and SMS directly into your sales workflows. Agents can make and receive calls while syncing all activity—notes, recordings, and outcomes—automatically in Copper.
This Copper integration x CloudTalk calling setup also supports real-time sync, contact matching, and campaign visibility—turning Copper into a complete Copper call center. This is what makes CloudTalk one the best Copper integration partners.
Copper Integration Benefits
Sync Contacts & Deals in Real Time
The Copper integration automatically syncs contacts, phone numbers, and deals between CloudTalk and your CRM. This real-time Copper CTI setup keeps your data aligned, up to date, and ready for action across your sales and support teams.
Automate Workflows & Reduce Manual Tasks
CloudTalk logs calls, SMS, and voicemails as Copper Campaign Integration tasks—assigning them to contacts, companies, or deals. This powerful Copper SMS integration helps your team stay organized and move faster.
Gain Real-Time Caller Context
With the Copper VoIP Integration, CloudTalk pulls contact and deal data into your dialer. Sales and support teams know who’s calling, what it’s about, and where the deal stands—all in real time within your Copper call center.
Accelerate Outreach with Smart Dialing
Use CloudTalk’s Power Dialer and click-to-call features for faster Copper calling. This Copper Call Center Software Integration helps you track activity, log calls automatically, and follow up without missing a beat.
What Data Do Copper & CloudTalk Share?
Copper
CloudTalk
Copper receives
Call Data:
Missed calls, durations, call outcomes, and logs are synchronized to Copper.
Call Data
Voicemails and Tags:
Access detailed call recordings, voicemails, and tags for tracking and follow-ups.
Voicemails and Tags
CloudTalk receives
Call Logs:
All inbound and outbound calls are logged in Copper’s contact records.
Call Logs
Lead Contact Information:
Syncs caller details, including name, phone number, and email.
Lead Contact Information
Call Notes & Recordings:
Logs call outcomes and attaches call recordings to customer profiles.
Call Notes & Recordings
Copper & CloudTalk exchange
Call Data:
Missed calls, durations, call outcomes, and logs are synchronized to Copper.
Call Data
Voicemails and Tags:
Access detailed call recordings, voicemails, and tags for tracking and follow-ups.
Voicemails and Tags
What Do Our World-Class Customers Say?
Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!
1,400 Reviews on G2
I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!
Craig H. 
Co-Founder
We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.
Carlotta B.
Project Manager
Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.
Daniel S.
Customer Support Specialist
It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.
Ivan M.
Revenue System Specialist
The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…
Arun S
Senior Manager
For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.
Joe P.
Account Manager
How to Integrate Copper with CloudTalk?
- Log into CloudTalk and navigate to Account > Integrations.
- Find Copper in the integrations list and click + Add.
- Enter your Copper API Key and API URL from your Copper account.
- Set up authentication: Add your Copper API email and key under API Authentication.
- Enable Webhook Authentication: Add a second Copper API email for webhook-based data sync.
- Configure call and SMS settings: Assign a Fallback Activity Owner for unassigned calls/SMS.
- Define Connected Numbers: Select which CloudTalk numbers should sync calls and messages.
- Save & Activate to complete the setup and start syncing data automatically.
FAQs
What is Copper integration?
Copper integration connects CloudTalk for calling, SMS, and automation—turning your CRM into a fully functional Copper call center.
What is the Copper API?
What is Copper used for?
Copper CRM is used for managing contacts, deals, and sales workflows. With Copper crm integrations, it becomes a centralized GTM hub.
How do I integrate Telephony with Copper?
Use CloudTalk’s Copper CTI to enable real-time Copper Phone Integration with click-to-call, call logging, and two-way data sync.
Can I make and receive calls directly from Copper using CloudTalk?
Yes, CloudTalk’s Copper VoIP Integration enables full Copper calling with logging, SMS, and synced contact history.
Is there a limit to the number of calls I can make or receive through the integration?
No limits—CloudTalk’s Call Center for Copper supports unlimited calls depending on your CloudTalk plan and usage needs.
How long does it take to integrate Copper with CloudTalk?
The Copper integration takes just minutes and is supported by leading Copper integration partners like CloudTalk via secure setup.
