Use your CRM for more than calling. Explore your options with alternative

In CloudTalk, we use nothing less than the most powerful CRMs. Try our 14-day free trial and see all the possibilities a cloud-based call center offers. 

Desktop notifications to instantly know who is calling

Up-to-date Mobile app to take your call center on the GO

The whole call history is displayed in your CRM (including tags, notes, sentiment ratings, etc).

Click-to-call feature to reach out to customers directly from CRM

2-way data synchronization, call flow designer, and other 100+ features

4,000+ call centers and phone systems powered by CloudTalk and counting

Ring more customers than ever before.
Explore the top power dialer.

CloudTalk vs.

Pricing Plans start at $25 per user/per month, paid annually. No additional fees. Plans vary according to chosen integration. Starts at $69 per user/month.
Platform Responsive interface for desktop and browser version. CloudTalk is available also as a mobile app for iOS and Android. Available as a browser extension.
Integrations Salesforce, Zapier, Zendesk, Pipedrive, Hubspot, Intercom, Shopify, and many more. Need something else? Install it via API. Offers only Salesforce, Hubspot, Zoho, Pipedrive, Dynamics, and Zendesk support integration.
Set up and onboarding We have an onboarding portal that explains each step or onboarding specialists who walk you through everything within 5 minutes. Does not offer in-person training. Setting up might require technical support.
Dialers Click-to-call, Power dialer, Smart Dialer, and Predictive dialer. Click-to-call option and Power dialer.
Data import Cloudtalk integration for your CRM is provided via 2-way data synchronization, so you are always up to date.
Analytics An advanced analytics tool collects data about agents' productivity, monitors call customer emotions and displays overall call center performance in a realtime. Create custom reports to get personalized insights. Tracks call performance in Salesforce integrations.
Workflow automation Create automatic follow-up SMS after finishing the call and log speech-to-text transcription into CRM. Cloudtalk creates tickets in the helpdesk when a customer is not reached by an agent. Create more action triggers to automate your work. Offers IVR, call queuing feature, call distribution tool, and warm transfer.
Language Multilanguage phone solutions available in English, German, Spanish, Portuguese, Slovak, Czech, French, and more to come. Supports only English and Spanish displayed language.

Comparison data is based on an analysis from Q4, 2021.

Most-used CRMs
work best when paired with CloudTalk

We are certain you will enjoy working with CloudTalk. Here is why:

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Customize your reports and dashboard with Salesforce

Integrate Salesforce with CloudTalk and get a modern call center inside of your favorite CRM. Handle calls without ever leaving Salesforce (call widget is embedded to your Salesforce interface), convert more deals with smart, automated dialing, or see the caller’s Salesforce details before picking up the call.

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Deliver the best customer experience with Hubspot

Enhance your sales and customer support team efficiency. Only 3-click CloudTalk + HubSpot integration allows you to automate your workflows, boost the team performance and track all the important metrics. Click-to-Call your contacts from HubSpot and easily initiate calls, access recordings without ever leaving HubSpot, or see the caller’s HubSpot details before picking up the call.

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Centralize your communication with Zendesk

Cloudtalk + Zendesk integration reduces the time employees waste on unnecessary tasks, so they have more time to take care of customers. In Zendesk, you can see the whole call history, including tags, notes, sentiment ratings, etc. This simple integration will centralize all your communication in one place.

Looking for another CRM? Here is a sneak peak of 40+ integration we offer


Easier work with workflow automation

Searching for ways to automate your daily workflows in your customer support or contact center? Workflow Automation is an efficient way of streamlining business processes. This feature also enables you to create customer-specific business process flows. Even when using several different platforms.

All data synchronization within a snap of fingers

Automatic data synchronization in both systems means that you can always access up-to-date data. Within your SalesForce integration, you may also open statistics, displayed in CloudTalk Dashboard. That allows you to have a complete overview of your calls.

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Don’t take only our word for it.
See how CloudTalk looks like

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Do you need a mobile app? Here you go

CloudTalk Go allows Sales, Support & Operation teams to stay connected and professionally handle customer calls outside of the office, using WiFi or mobile networks. Available on the iOS App Store and the Android Play Store.

Get more than a simple Power dialer

We boosted our already strong Power dialer in a way that will completely change your workflow.
Smart dialer and Predictive dialer are here to help you deliver the best customer experience.

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Adding prospects manually? Not with our Smart Dialer

The only thing you need to start using the Smart dialer is CloudTalk Click to call extension. Once the extension is active in your browser, it automatically scans for phone numbers in the content you browse and lets you add those in your prospecting queue.

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Increase the number of calls you make with Predictive dialer

The predictive dialer ensures that more customer calls are made in a shorter time. It is an ideal tool to get in touch with your customers. In each campaign, you can also configure the time for which the agent remains unavailable after the call ends (the time necessary to finish administration tasks related to the call).

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Boost your performance with other advanced features

Callback feature, Smart detection of resolved missed calls, Ring on speakers, Warm Transfer, Skills-based routing, and 3-way calling are just some of many more features that help you level up your performance. Explore new ways of customer service and surprise your clients with a more personalized and faster experience. Do it today.

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk is ISO 27001:2013 and PCI-DSS certified. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.