Powerful FreedomVoice alternative for scaling businesses
- Call Quality: Globally distributed server infrastructure
- Integrations: 40+ one-click CRM & helpdesk tools
- Country Coverage: 160+ international numbers
Let’s talk! Book a strategy call today!
Starting at $25 per user/month billed annually with a number of advanced features. Unlimited inbound and internal calling.
|The program requires purchasing prepaid minutes, after exceeding the limit, it is necessary to pay for each additional fee. Starts at $9,95 per month / 400 minutes.|
|Customer support||24/7||Only during certain hours|
|Incoming calls||Desktop notifications and ring on speakers feature.||Ring several phones at once on your forwarded calls.|
|Call transfer||Deliver calls through extensions live to you or your team|
|Call recordings||Denotes additional charges apply to premium features|
|Call Transcription||Offer only voicemail transcription|
|Caller ID||The automated attendant answers all of your calls with your custom greeting.|
2500+ call centers and phone systems powered by CloudTalk and counting
Work with features that complement each other
Choose to simplify your work with 50+ advanced features.
Grow your business with #1 Rated FreedomVoice Alternative
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
We are proud of our support team
The way you treat your customers creates your brand awareness. We want you to feel secure and heard anytime you need. Our dedicated support team is here to help 24/7 via email, chat, and phone.
We want to make your work easier. Therefore we have created:
- Onboarding portal, containing all the necessary information to get you started using CloudTalk within 5 minutes
- Regularly updated Helpcenter in various languages with all frequently asked questions
Crystal clear but rock-solid call quality
CloudTalk offers native integrations with the most popular CRMs, Helpdesks, and Business tools Our top priority is to secure your calls with the strongest call route possible.
We have built tight relationships with telco partners all across the world. That helps us to build safer calling routes and offer stronger connections. Thus, if the call quality drops below a certain level, CloudTalk automatically changes the route in real-time.
Curious how does it look inside CloudTalk?
CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does free trial work?
Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is an user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.
Do you provide discounts for new customers?
Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.