Did Nice CXone (NICE inContact) let you down?
Switch to CloudTalk.
No more removed calls. Easy to use. Already loved by 2,500+ SMBs.
Get FREE custom onboarding and 2 weeks of a FREE trial
Unlimited number of agents in all plans
Simplified workflow thanks to 40+ integrations
Unlimited custom reports including emotional analytics
Available in both desktop and mobile app version
Hundreds of businesses have already switched to CloudTalk.
What do you get when switching
from CXone (NICE inContact) to CloudTalk?
Reliability. High-quality calls. Productivity.
The best customer experience. And a little more here in the chart:
Comparison data is based on an analysis from Q4, 2021.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
Work with what you know. Integrate with over 40+ CRM, eCommerce, helpdesk, and other systems
Here are all the features
that help you deliver the best customer experience
With CloudTalk’s advanced features, your sales team will reach a whole new level of productivity.
Curious how does it look inside CloudTalk?
Take a closer look
Optimize your productivity
with CloudTalk unique features
Peak hours might be hectic, we get that. With CloudTlak there is no need to worry about mishaps when recording selecting calls. We can plug you in with any major helpdesk, so all incoming calls are logged under particular customer profiles. Right by your hand.
We want you to deliver the best customer experience. Our integrations all calls are initiated directly from within any CRM to make sure, non of your customers get refused or not contacted on time. CloudTalk helps you optimize your time and decide which tasks to prioritize.
Looking for ways to get closer to your customers? All above all the analytics features, CloudTalk offers you unique emotion analytics. Rating customers’ moods after every call can be an effective tool for training your agents and improving your overall customer experience.
Never miss a call thanks to the CloudTalk callback feature
No more removed calls, no more angry customers. The callback feature automatically re-dial customer until connected to the right agent
Upgrade the customer experience with real-time call analytics
Track call activity, agent status, service level, wait times, even customer emotions to ensure your agents are meeting customer needs
Better experience for your customers
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