Make key decisions in real-time with Cloudcall alternative
Increase your call center performance and customer satisfaction by keeping an eye on everything that’s happening in your contact center. Explore CloudTalk, the best Cloudcall alternative for mid-sized businesses.
Real-time wallboard and rich reports for data-driven decisions
STIR/Shaken Compliance to make sure your calls are robocall-proofed
Audio/Video Conferencing with internal and external contacts
Full of intelligent features, made for easy use
Grow your business with CloudTalk
CloudTalk vs. Cloudcall
Comparison data is based on an analysis from Q2, 2022.
Increase customer satisfaction and call center performance
with the right set of tools
Streamline your workflow with an easy-to-use cloud-based tool.
Take a quick tour through the CloudTalk interface
Always reach your customers. CloudTalk calls are compliant with STIR/SHAKEN protocols
Cloudtalk became compliant with STIR/SHAKEN protocols, a society program that screens phone numbers before they reach your business. This way, we want to guarantee our clients’ security. We make sure that all our carriers are certifying calls and combating fraudulent robocalls.
Improve your teamwork with Conference Calling
Creating conference calls within CloudTalk requires minimal time and effort. It can also help you work towards crafting an optimal customer experience. Easily make a conference room, get a PIN code and invite any team member with an existing CloudTalk account. You are able to add external guests that are included in your contact list, too. Furthermore, you can record each call and listen to it later.
Unify your business tools with over 40+ advanced integration
With an automatic data synchronization in CloudTalk and CRM of your choice, you can always access up-to-date data. By eliminating the need to manually upload information or pull out all contacts from your CRM, CloudTalk allows your agents to use their time more efficiently.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at