Convert more leads with an omnichannel Natterbox alternative in your favorite CRM
Increase your call center performance with CloudTalk, the remote-ready and powerful Natterbox alternative.
Check real-time analytics and rich reports for data-driven decisions
Use reliable 2-way real-time synchronization
Access recordings and make calls directly in Salesforce
Get a user-friendly interface within the desktop, dashboard, and Mobile app
CloudTalk has gained trust from 2500+ call centers and phone systems over the world. Join them, it will make us proud!
Full of intelligent features, made for easy use
CloudTalk vs. Natterbox
Comparison data is based on an analysis from Q2, 2022.
Make data-driven decisions to enhance performance
Get your omnichannel cloud-based call center experience with CloudTalk. Enjoy seamless Salesforce
integration with 2-way automated synchronization, provide personalized customer service and
streamline your agents’ workflow with other 100+ features.
Salesforce works better when paired with CloudTalk
Integrate Salesforce with CloudTalk and get a modern call center inside of your favorite CRM. CloudTalk and Salesforce integrations let you make calls directly from Salesforce. You can see all client’s details before picking up the call and even access the call recordings directly in Salesforce. Convert more deals with smart, automated dialing and handle incoming queries with ease.
Setting up the Salesforce integration within 5 minutes
Improve customer satisfaction withCloudTalk’s Call Monitoring software
Access all your call recordings within the Salesforce interface and train your agents to excel. Along with Call Monitoring software, you can use the Call Whispering feature. It helps you to increase the quality of customer interactions. Furthermore, 3-way calling lets you add another person to the call when circumstances call for it.
Need to recall a particular conversation? Simply click the Play button in the customer’s contact details, call history or call statistics, and choose the call you want to hear.
Listen to recordings and identify communication issues between agents and callers. See how exactly clients respond to specific phrases or how they interact with your agents in general. Pinpoint what agents can work on to provide better customer service in the future (tone of voice, speed, clarity, etc.).
Callers and agents aren’t aware that you are listening to their call (unless you disclose it beforehand). All you need to do is to click“listen to call” next to the agent’s name. Use passive call listening to evaluate an agent’s performance. Take notes to provide feedback based on tangible facts.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at