Tired of making compromises? Try CloudTalk, the best Ooma alternative
01. Call Quality: Globally distributed server infrastructure
02. Features: Advanced capabilities to serve any use case.
03. Country Coverage: 160+ options to expand internationally.
| Property |  |  Ooma |
|---|---|---|
| Pricing (billed annually) | Starts at $25 per user/month | Starts at $19.95 a month/per account |
| Free Trial | 14-days, no credit card required. | The length depends on products. Requires a credit card. |
| Features | [cgv number_of_features]+ features | 50+ features |
| Integrations | [cgv integration_tools]+ | — |
| Devices & Apps | Available across any device or platform. | Desktop app is only available in Ooma Office Pro and above. |
| Softphone | — | |
| On Hold | — | |
| Reporting | — | |
| Voicemail | — | |
| Predictive Dialer, Autodialer | — | |
| In-person Training | — |
Trusted by 30,000+ sales & support professionals to power more & better conversations
Change the way you handle incoming calls
CloudTalk works seamlessly on every device
Whether you prefer making calls from the desktop app, running your contact center from a web browser, or taking your work to go, CloudTalk has you covered. All of our apps are available within each membership, at no extra cost.
Personalized service for the best experience
Running that extra mile by providing personalized service pays off. CloudTalk is here to support your effort with a number of features, such as Caller ID, Personalized greetings, Preferred agent, Skills-based routing, and many more. Give these tools a go and show clients that you care.
Skilled support teams right at your hand
Do you have a bad experience with unreliable customer support? Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions instantly. Always with a smile on their face.
Handling a high volume of phone calls?
Do so with grace! CloudTalk's softphone allows you to make and receive calls seamlessly, on any device with an internet connection. Explore all the features that a desktop phone lacks. Enjoy the flexibility of CloudTalk’s remote-ready solution and always deliver the best customer service possible.
I liked the fact that, even from the trial I was ready to do call like a minute later after I registered and downloaded the app. The quality of the phone call is great. Its fast, simple.
Chief Executive Officer at Black Lead Media
Rich portfolio of features for improved performance
Besides automation, CloudTalk offers 100+ advanced tools to enhance your performance and services. Let your agents handle the most suitable cases with Skill-based routing.
With this Aircall Alternative, you can choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.
Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.
Global Supply Growth at Glovo
Worldwide distributed server infrastructure
We believe that a strong connection is a key to the best customer experience. Therefore thanks to strong partnerships with telco companies we are able to secure better calling routes and offer stronger connections across the globe. Your live call quality is monitored and ensures that your calls are connected via the best possible call routes and operators.
As a global business, we were in dire need of a reliable and flexible VoIP solution that could handle our international communication requirements without bogging us down with time-consuming paperwork. That’s when we found CloudTalk, and it has been a game-changer for us.
Co-Founder at PlanRadar
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over [cgv integration_tools]+ easy integrations and countless more via Zapier, you can make your conversations more productive.
#1 Rated call center software
Based on 1,800+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5
260 reviews
4.3/5
1,702 reviews
4.4/5
380 reviews
4.5/5
260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today