Call and Message
160+ Countries
With RingCentral Alternative
Catch all client conversations with a reliable calling solution from CloudTalk. Enjoy high quality calls worldwide. No strings attached.
| Property |  |  RingCentral |
|---|---|---|
| International numbers | 160+ | 100+ |
| Power Dialer | — | |
| Automated callback | — | |
| Built-in workflow automation | — | |
| Alerts/Notifications | — | |
| Click to call | — | |
| Call scripting | — | |
| Call Center Wallboard | — |
Trusted by 30,000+ sales & support professionals to power more & better conversations
Our Flagship Tools
Call Statistics
Access all your performance analytics and statistical reports in one place, know your business, and start making informed decisions. Our advancedcall center analytics software provides in-depth insights into your calls, including steps, reasons for missed calls, and much more.
SMS
Text messages have proven to be a highly effective channel with an open rate of 98%. Send customers personalized notifications, like order confirmation, and delivery informoation. Automate the message distribution and focus on crafting better content.
International Numbers
Conduct business in a foreign country as if you were a local. CloudTalk offers the broadest range of international numbers on the market. Choose from 160+ countries, foster loyalty, and drastically reduce costs related to international telephony.
Enjoy Premium Call Quality
Never miss another call. CloudTalk offers a powerful, reliable connection with your global customer base, no matter where you’re located. We have built strong relationships with telecommunication partners across the globe to secure superior calling routes. As a registered operator in several countries, CloudTalk controls vital aspects of call quality.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
– Head of Customer Service at DiscoverCars
Grow With Advanced Features
Choose the RingCentral alternative that improves and grows your business. CloudTalk offers a wide range of features to support your performance. Call monitoring and Call recording lets you track agents' work and create tailored training. With our multi-level Interactive Voice Response (IVR), you can streamline your customers’ support journey, delivering a smoother, more personalized calling experience.
With the new Analytics, I see every step of the way. Was the call missed because my agent was offline? Was it because they were idle? Just busy and already on call? These different steps are really important for us because they give us a better understanding of our teams' setup.
- Service Delivery Manager at Nokia
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over [cgv integration_tools]+ easy integrations and countless more via Zapier, you can make your conversations more productive.
#1 Rated call center software
Based on 1,800+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5
260 reviews
4.3/5
1,702 reviews
4.4/5
380 reviews
4.5/5
260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today