Looking for a Ringover alternative with
wide range of features?
01. Free trial: No credit card required
02. Features: 100+ ready-to-use tools.
03. Country Coverage: 160+ international numbers
Property
Ringover
Pricing monthly
Starts at $25 per user
Starts at $21 per user
Reliability
9 global data centers
8 global data centers
International numbers
160+ countries
65+ countries
Dedicated onboarding & support manager
Desktop apps (Mac, Windows, Linux)
Productivity features (call tagging, after-call work etc.)
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Automated callback
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Skill-based routing
Power dialer
VIP queues
You’ll hear Cloudtalk’s ringtone when you call these companies
Clear contact overview
Personalized
customer service
Not many things frustrate customers more than having to repeat themselves. With the Preferred agent tool, you can set an agent for each client so that their calls are always directed to the right person.
International
phone numbers
Use CloudTalk’s international numbers feature. Gain your client’s trust by acquiring local phone numbers from more than 160 countries. Offer services at standard rates or free of charge.
Fast
set-up
Setting up CloudTalk takes less than 5 minutes. Our system is transparent and intuitive. You can check everything on our website.
Perfect call quality
Enjoy crystal-clear sound. Forget drop calls or other system glitches. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.
Also, wave goodbye to interruptions. The average latency measured at CloudTalk over a 35 day period starting December 2020 was 23ms.
I liked the fact that, even from the trial I was ready to do call like a minute later after I registered and downloaded the app. The quality of the phone call is great. Its fast, simple.
Marian I. – Chief Executive Officer at Black Lead Media
Contact history
Interactions history automatically displays previous calls, orders, chats, or notes, so agents don’t have to look them up in multiple systems.
I like the dashboard they provide because it gives you the control you need in order to analyze better the calls and have results. I also like the fact that the desktop app is a simulation of a mobile with the opportunity to make calls, view the call history, send and receive SMS, leave notes and best of all categorize the calls with the use of tags.
Iliana L. – Head Of Operations at Coverholder
Real-time customer card
During the phone call, agents can instantly find the client’s history of interactions, orders, chat, or notes in one place.
Firstly, CloudTalk offers a user-friendly interface that is easy to navigate and use. The dashboard provides an overview of all your communication channels, including real-time call and chat statistics, making it easy to manage your customer service team’s workload. The platform also provides detailed analytics, enabling you to track call volume, response time, and customer satisfaction metrics.
Suki R. – SDR / Account Management at Document360
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.
260 reviews
1,702 reviews
380 reviews
260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
