Catch Every Business Opportunity – Wherever You Are
Never miss a call – it may only ring once! Call forwarding ensures all your calls are handled, even when your agents are busy or AFK. Offer uninterrupted service with CloudTalk.
Trusted by 30,000+ sales & support professionals to power more & better conversations
Handle Calls At The Right Place & Right Time
Reduce Insane Waiting Times
Our call forwarding service swiftly connects your customers to the right agent, reducing Average Handle Time significantly. This allows your team to handle more requests per day and reduce frustration.
Optimize Your Team’s Efficiency
More efficiency = better numbers, lower churn, and happier clients. With call forwarding, you can empower your agents to concentrate on tasks that match their skills best, creating a balanced workload.
Enhance Customer Satisfaction
Make missed calls and high abandonment rates a thing of the past with CloudTalk's Call Forwarding. Boost your customer satisfaction rates and conversions by ensuring that a matching agent is always within reach.
Optimize Your Team's Workflow and Morale
Optimize Your Team's Workflow and Morale
Don’t let your agents feel burnt out by call overload. With our call forwarding feature, you can distribute calls evenly among your team, reducing stress and enhancing their productivity.
Ensure your agents can focus on providing stellar service without the worry of missed calls.
100% call insights.
Automatically delivered.
Ditch the manual call analysis and guesswork. Empower your team with data-driven coaching and proactive customer interactions, leading to happier clients and more deals.
Still on the Fence?
Unsure if CloudTalk is right for you? Let us help make up your mind.
80%+
Time saved with AI features integrated into solid telephony
Summaries, transcripts, sentiment, automation, all built into a reliable calling foundation. Let your team focus on having conversations, not catching up.
Contact Sales5,500+
Happy customers
(and counting)
From fast-growing startups to global brands, teams trust CloudTalk to power conversations that drive results.
Contact Sales
40%+
More calls answered with local
numbers in 160+ countries
Show up as local, get picked up more. CloudTalk helps your team connect globally, with local numbers that build trust.
Contact Sales
100+
Integrated with your system in minutes
CloudTalk connects natively with CRMs, helpdesks, and tools your team already uses — like HubSpot, Pipedrive, Salesforce, Zendesk, and more.
Contact SalesEnable Efficent Remote Work
Enable Efficent Remote Work
Whether working from home or on the move, our call forwarding feature can keep your business communications smooth and uninterrupted.
You can easily redirect calls to personal cell phones while protecting personal information, yet presenting a professional image to your clients.
Offer Higher Quality Customer Service
Answer every customer request. With call forwarding, you can provide prompt assistance from the most suitable agent, at all times.
Reduce the frustration of voicemails and give your customers the effective support they deserve.
Integrations
Plug into everything you use
CRMs, helpdesks, applicant tracking systems and more. Get started instantly with 100+ built-in integrations, or expand further with Zapier, Make or CloudTalk’s own workflow automation builder.
What real users are saying
The inside scoop from actual CloudTalk customers.
From 20-Minute Waits to 3-Minute Service
“With CloudTalk, we dropped our missed calls from 80% to 16% and cut wait times by over 85%, while scaling from 2 to 20+ agents.”
40% Lift in Call Connections
“With CloudTalk, our pre-sales team stopped wasting time on dropped calls and started having more of the right ones.”
20% More Efficient Call Handling
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
40% Fewer Missed Calls
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
From 3 Phone Systems to One Source of Truth
“Before CloudTalk, our data was scattered. Now, everything lives in HubSpot — connected, visible, and fully unified.”
66% More Capacity Without Hiring
“CloudTalk made it easy to scale support fast: we cut handle time by 33% and now handle 66% more calls per agent.”
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today