Improve productivity
and explore
opportunities with an 8×8 alternative
01. Call Quality: Globally distributed server infrastructure
02. Integrations: 100+ one-click CRM & helpdesk tools
03. Country Coverage: 160+ international numbers.
| Property |  |  |
|---|---|---|
| Price (user / per month) | Starts at $25/month with advanced features | Starts at $15/month with some basic features |
| International Numbers | 160+ countries | 80+ countries |
| Productivity Features (Call Tagging, Comments, After-Call Work etc.) | — | |
| Smart Queues | — | |
| Call Masking | — |
Trusted by 30,000+ sales & support professionals to power more & better conversations
Explore new horizons with reliable 8x8 alternative
Enhanced productivity with smart features
Manage your team's time wisely. With CloudTalk as an 8x8 alternative, your agents can use ready-to-use productivity tools and eliminate most of the manual, repetitive tasks. Try our click-to-call for instantly making calls instantly from a web browser, add notes and tags to keep track of the lead's progress, or use the After call work feature to complete all follow-up tasks once the call has ended.
Simple yet brilliant
analytics
Track your performance directly in CloudTalk software. Follow complex statistics with a simple user interface to make the right data-driven decisions. Gain detailed information on your calls and agents in real-time via a comprehensive Wallboard. Furthermore, create custom reports to discover new opportunities and answer specific questions.
Expand your business with international numbers
Ready to succeed globally? With CloudTalk international numbers, it's as simple as a snap of a finger. Choose your market of interest and acquire the desired numbers from 160+ countries around the world. Already have your numbers? Port them to CloudTalk.
Get professional support instantly
Are you tired of unreliable customer service? Assisting our clients and providing them with immediate solutions is our top priority. In order to solve your inquiries as quickly as possible, we offer a number of support team operatives in several time zones. What’s more, they have a smile on their face at all times.
I love CloudTalk because it is not just a calling system like many that we have considered before. It gives us all the features that we wanted to use and it is all easy and intuitive. Also, the support that answers any of my questions whenever I contact them… Their customer service is on a really great level.
Business Development Manager at Antigro
Use auto-forwarding tools to streamline your workflow
Manage sales, marketing outbound campaigns, and customer & technical support all from one location. We have developed a call flow designer with multi-level IVR to boost the level of customer satisfaction.
These tools, together with skills-based routing, can transfer your calls to the division, agent, or team of agents that is best suited to handle your customers’ needs.
Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.
Global Supply Growth at Glovo
Choose all the integrations you love
We are team players. We made sure that when you’re using CloudTalk’s phone system, you have all the tools you need. Choose from our 100+ one-click help desks and CRM integrations.
Salesforce, Hubspot, Gong, Pipedrive, Zendesk, and Freshdesk integrations are at your disposal – ready to use.
I wasn’t afraid of switching to CloudTalk at all. I would definitely recommend this software because I think CloudTalk has a true startup mindset. It’s easy to change things, always evolving, always proposing new solutions.
Service Delivery Manager at Nokia
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over [cgv integration_tools]+ easy integrations and countless more via Zapier, you can make your conversations more productive.
#1 Rated call center software
Based on 1,800+ CloudTalk reviews on 6 independent software marketplaces & platforms
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Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today