A budget-friendly and reliable call center
Avoxi alternative
01. Call Quality: Globally distributed server infrastructure
02. Features: Advanced capabilities to serve any use case.
03. Country Coverage: 160+ international numbers.
Property
Avoxi
Platform
Available across any device or platform
Available only as a web-based app
Pricing
Starts at $25 per user/month, billed annually
Starts free with very limited options
Integrations
35+
20+
Conference Calls
Audio + video calls
Only audio calls
Missed Calls
Only allows callers to save their place in the call queue.
Set-up and Onboarding
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Smart Deception of Resolved Missed Calls
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Predictive Dialer
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Smart Dialer
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You’ll hear Cloudtalk’s ringtone when you call these companies
Take care of your customers.
CloudTalk will do the rest.
Advanced reporting
Important decisions should be based on data. Therefore, we have created smart advanced analytics features like agent reporting, call monitoring, real-time dashboard, and custom reporting. Dig deeper. Be better than your competitors
Built-in features
We worked hard so you don’t have to. Enjoy various built-in features without any technical support. Install all advanced tools with a few clicks inside your CloudTalk interface.
35+ powerful integrations
We want you to work with tools you love and know well. CloudTalk offers more than CRM and helpdesk integrations, which can be installed with a simple click. Did not find your system? Install it easily with our API feature.
Trained support teams right at your hand
Have you experienced unreliable customer support? We got you. Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions in real-time. Always with a smile.
I love CloudTalk because it is not just a calling system like many that we have considered before. It gives us all the features that we wanted to use and it is all easy and intuitive. Also, the support that answers any of my questions whenever I contact them… Their customer service is on a really great level.
The user-friendly interface makes adjusting to the new system easier
Switching from one software to another can be rough. Not while switching to CloudTalk. Why?
- Our dedicated onboarding team is here to show you around
- The onboarding portal clearly covers every step
- An intuitive interface shows you every important detail without the need to look for it.
I like the dashboard they provide because it gives you the control you need in order to analyze better the calls and have results. I also like the fact that the desktop app is a simulation of a mobile with the opportunity to make calls, view the call history, send and receive SMS, leave notes and best of all categorize the calls with the use of tags.
Look like a local anywhere in the world
Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 160+ countries. These calls are more likely to be picked up and this option is also cheaper.
At CloudTalk, high-quality calls come first, which is why we’ve gone to great lengths to establish a strong network of telco partners across the globe. This way, everyone can enjoy high-quality calls with guaranteed latency and minimal jitter.
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over 35+ easy integrations and countless more via Zapier, you can make your conversations more productive.
260 reviews
840 reviews
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260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
