Intuitive Ziwo alternative to boost your call center performance

Name: Best Ziwo Alternative and Competitor in 2025 - CloudTalk
Brand: CloudTalk

Increase your call center performance with the right budget-friendly and yet powerful Ziwo alternative. Explore smooth calling, all 35+ most-used integrations, and advanced analytics features with CloudTalk.

Contact sales

Try for free

Property

Ziwo

Pricing

Starts at $25 per user/month

$109 per user/month

Platform

Desktop and mobile app, a dashboard for your web browser.

Available for Desktop and mobile.

Language supported

Integrations

35+

Fully API-based system, programming skills required

After call work

—

Real-time notifications

—

Call notes and tagging

—

Call transfer

—

You’ll hear Cloudtalk’s ringtone when you call these companies

Convenient ways how CloudTalk
provides better customer experience.

High-quality calls for excellent service

At CloudTalk, our top priority is to provide maximum quality calls with guaranteed minimal latency and jitter. That’s why we think it’s perfectly suited for a business like yours. Wondering how? We have a globally distributed server infrastructure to secure the best call route possible.

After Call Work to boost your performance

After Call Work (ACW) is very easy to use: You can pick from several predefined time periods during which an agent will not be available to accept calls. They will be automatically redirected to the After Call section. There, within a predefined amount of time, they can record all important call-related data.

Intuitive interface and
smart dashboard

Find every important information you need on our user-friendly dashboard. It provides real-time updates about what is happening in your call center. Don’t worry about spending too much time looking for key details. We made our interface intuitive, so you can easily work with every feature you want simultaneously.

Our one-click Integrations – Work smart, not hard

CloudTalk offers native integrations with the most Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Talk with your customers, send all their activity to your CRM, manage their orders or sales process – make your conversations more productive.

Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.

Yohann Bensadoun – Global Supply Growth at Glovo

Contact sales

Trained support teams right at your hand

Have you experienced unreliable customer support? We got you. Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions in real-time. Always with a smile.

CloudTalk offers every contact center feature that is necessary for our company to provide great customer service to our customers. We like visual IVR, easy-to-setup callback setup and various integration that enhance our workflows. And their support! I feel like this part of the SaaS business is underestimated very often and makes a huge difference, especially for us.

Matej K. – CMO & Co-Founder at StreamBee

Contact sales

Integrate Seamlessly – No Coding Skills Needed

Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.

With over 35+ easy integrations and countless more via Zapier, you can make your conversations more productive.

Contact sales