Increase the quality of your inbound calls with real-time data

Name: Best Callrail Alternative and Competitor in 2026 - CloudTalk
Brand: CloudTalk

CloudTalk, the best Callrail alternative, brings you the perfect 2-in-1 solution, an industry-leading cloud-based call center and detailed real-time data.

01. Features: 100+ ready-to-use tools.
02. Real-time customer information right before picking up the call
03. Integrations: 160+ international numbers.
04. Blacklist feature: protect your agents from an unsolicited call

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Try for free

Property

Callrail

Pricing
(billed annually)

Starts at $25 per user/month

Starts at $45 per user/month

Call management

Free

$95 per month

Integrations

100+ integrations

47+ integrations

Reporting

Free

$145 per month

Report sharing

Call recording

Missed calls reminders

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Spam call detection

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Call queuing

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Click to call

Auto-calling

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You’ll hear Cloudtalk’s ringtone when you call these companies

3 highlights that will improve your customer service

Real-time data and comprehensive reports

Have all your key metrics right at your fingertips. In a user-friendly and intuitive CloudTalk interface, all available metrics are displayed in a separate Real-time Dashboard tab. These metrics help managers make key decisions in real-time, increase call center efficiency and customer satisfaction.

Optimize customer service with Call monitoring

Have a constant in-depth overview of your phone calls. CloudTalk’s Call Monitoring feature gives you important insights into your customer’s needs in real-time. This feature allows you to choose the most suitable way of monitoring your calls, such as listening to them without interrupting or whispering additional information only to your agent.

See all customer data while on the call

Want to know who your customers are and where they are coming from? Do not wait for reports. With CloudTalk, you have all the previous interactions right at your fingerprint. Such as a history of calls (including recordings), previous orders and current orders, tickets and open tickets, important notes or a communication history from other channels (chats, email, social media).

Convert more leads with the right CRM

Looking for a way to automatically log all calls and their details in one place? CloudTalk offers the top native integrations, such as Salesforce, Hubspot, Pipedrive, Zoho CRM and 100+ others. Thanks to these integrations, all details and customer data appear directly on the phone screen. Choose your favorite one and with a single click, you are good to go.

We figured out that thanks to Click-to-Call and having all information synchronized between CloudTalk and HubSpot, we could call leads as soon as we signed them. Thanks to this, we reduced the rate of lost deals from 50% to around 25%.

Franco Viale Leyva – Head of Commercial Performance at Poliglota

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Intuitive interface and smart dashboard

Find every important information you need on our user-friendly dashboard. It provides real-time updates about what is happening in your call center. Don’t worry about spending too much time looking for key details. We made our interface intuitive, so you can work with every feature you want simultaneously.

It’s very easy to work with, the overview of the program is given. Basically once it is set, it’s hard to do anything wrong. I liked that when it is integrated with Pipedrive you can record and call right away with not much fuzz around it. So I would call it efficient in my workflow, and it does allow me to streamline the whole process.

Alexandros U. – Sales Rep at Unger Academy

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Integrate Seamlessly – No Coding Skills Needed

Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.

With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.

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