Switch from Dialpad to CloudTalk for Seamless Calling Worldwide
✓ Local numbers in 160+ countries
✓ Superior call quality with multi-carrier redundancy
✓ 24/7 multilingual support included
Property
Dialpad
Starter price
$25 per user/month
$15 per user/month
International Numbers
160+ countries
70+ countries
Integrations
+ integrations
20+ integrations
Features
+ features
22+ features
Integrations management
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Campaign management
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Campaign analytics
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Automatic lead distribution
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Call tagging
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Smart dialer
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Open API
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Dedicated onboarding & support manager
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You’ll hear Cloudtalk’s ringtone when you call these companies
Set up all in minutes and start improving your performance
Set Up in 5 Minutes
Drag-and-drop each step on your call flow designer to make it easier to configure and customize your system, unlike Dialpad’s complex and scattered settings.
Analyze at a Glance
Get enterprise-level reports and agent-specific analytics with real-time dashboards that give you full visibility into your team’s success.
Master Call Handling
Configure complex call flows with our visual designer. Create VIP queues, set up skill-based routing, and customize every aspect of your call handling.
Take Full Advantage of Advanced AI Features
Elevate your global reach with our integrated AI solutions, seamlessly operating across every region and language to deliver real-time call summaries, sentiment analysis, and predictive insights that supercharge customer interactions. Accelerate decision-making with data-driven intelligence to quickly identify trends, opportunities, and potential risks, while our secure, scalable platform.
We figured out that thanks to Click-to-Call and having all information synchronized between CloudTalk and HubSpot, we could call leads as soon as we signed them. Thanks to this, we reduced the rate of lost deals from 50% to around 25%.
Clear Confusion & Close Deals with Crystal-Clear Calls
Unlike Dialpad’s approach that could lead to issues, CloudTalk leverages multiple carrier partnerships for consistently clear calls. No more dropped calls, jitter, or latency problems. When call quality drops, CloudTalk automatically reroutes through our redundant carrier network, ensuring uninterrupted conversations.
At CloudTalk, high-quality calls come first, which is why we’ve gone to great lengths to establish a strong network of telco partners across the globe. This way, everyone can enjoy high-quality calls with guaranteed latency and minimal jitter.
Michael Zeitlin – Team Lead, Global Revenue Operations at CoachHub
Automate Workflows & Deliver Outstanding Service
CloudTalk offers comprehensive routing with 22 actions, while Dialpad has limited routing capabilities. Our visual drag-and-drop designer makes it easy to create advanced workflows, skill-based routing, and VIP queues. Our flagship tools, the Power Dialer and Smart Dialer – come with robust automation options that are hard to match.
Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.
Integrate Seamlessly in Seconds without Coding
Unlike Dialpad’s Salesforce-focused integrations, CloudTalk offers a wide range of native integrations, including HubSpot, Pipedrive, Zendesk Sell, Freshdesk, and more. Connect your favorite CRM, BI tools, and helpdesk solutions with just a few clicks.
With over 35+ easy integrations and unlimited possibilities via Zapier, you can customize your workflow exactly how you need it.
260 reviews
1,400 reviews
380 reviews
260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
