Powerful FreedomVoice alternative for scaling businesses
01. Call Quality: Globally distributed server infrastructure
02. Integrations: 100+ one-click CRM & helpdesk tools
03. Country Coverage: 160+ international numbers
Property
FreedomVoice
Pricing
Starting at $25 per user/month.
The program requires purchasing prepaid minutes.
Customer Support
24/7
Only during certain hours
Features
100+
40+
Incoming Calls
Desktop notifications and ring on speakers feature.
Ring several phones at once on your forwarded calls.
Call Recordings
Additional charges apply to premium features
Call Transcription
Offer only voicemail transcription
Call Transfer
—
Caller ID
—
Conference calling
—
You’ll hear Cloudtalk’s ringtone when you call these companies
Work with features that complement each other
We made sure you never miss a single call
Surprise your customer with personalized communication from the very beginning. Our Caller ID feature shows you the name of the caller, their phone number, and much more. Even before the call connects. Want to go even further? A real-time dashboard provides overall information about what is going on in your call center.
Customer service for a better experience
Provide better service with both call center and automated SMS messaging. Create a custom call flow. Send your customers personal messages or general notifications. Automatic text messages save time and facilitate the work of your agents.
Local phone numbers for your virtual call center
Expand your business with a virtual call center. We offer international phone numbers from 160+ countries, so you can work from anywhere in the world while maintaining a local presence.No need to invest in phone hardware. All you need is a stable internet connection and a pair of headphones.
We are proud of our support team
The way you treat your customers creates your brand awareness. We want you to feel secure and heard anytime you need. Our dedicated support team is here to help 24/7 via email, chat, and phone.
We want to make your work easier. Therefore we have created:
– Onboarding portal, containing all the necessary information to get you started using CloudTalk within 5 minutes.
– Regularly updated Helpcenter in various languages with all frequently asked questions.
I love CloudTalk because it is not just a calling system like many that we have considered before. It gives us all the features that we wanted to use and it is all easy and intuitive. Also, the support that answers any of my questions whenever I contact them… Their customer service is on a really great level.
Crystal clear but rock-solid call quality
CloudTalk offers native integrations with the most popular CRMs, Helpdesks, and Business tools Our top priority is to secure your calls with the strongest call route possible.
We have built tight relationships with telco partners all across the world. That helps us to build safer calling routes and offer stronger connections. Thus, if the call quality drops below a certain level, CloudTalk automatically changes the route in real-time.
Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

