Powerful FreedomVoice alternative for scaling businesses

01. Call Quality: Globally distributed server infrastructure
02. Integrations: 100+ one-click CRM & helpdesk tools
03. Country Coverage: 160+ international numbers

Property

skype-for-business-logo

FreedomVoice

Pricing

Starting at $25 per user/month.

The program requires purchasing prepaid minutes.

Customer Support

24/7

Only during certain hours

Features

100+

40+

Incoming Calls

Desktop notifications and ring on speakers feature.

Ring several phones at once on your forwarded calls.

Call Recordings

Additional charges apply to premium features

Call Transcription

Offer only voicemail transcription

Call Transfer

Caller ID

Conference calling

You’ll hear Cloudtalk’s ringtone when you call these companies

Work with features that complement each other

We made sure you never miss a single call

Surprise your customer with personalized communication from the very beginning. Our Caller ID feature shows you the name of the caller, their phone number, and much more. Even before the call connects. Want to go even further? A real-time dashboard provides overall information about what is going on in your call center.

Customer service for a better experience

Provide better service with both call center and automated SMS messaging. Create a custom call flow. Send your customers personal messages or general notifications. Automatic text messages save time and facilitate the work of your agents.

Local phone numbers for your virtual call center

Expand your business with a virtual call center. We offer international phone numbers from 160+ countries, so you can work from anywhere in the world while maintaining a local presence.No need to invest in phone hardware. All you need is a stable internet connection and a pair of headphones.

We are proud of our support team

The way you treat your customers creates your brand awareness. We want you to feel secure and heard anytime you need. Our dedicated support team is here to help 24/7 via email, chat, and phone.

We want to make your work easier. Therefore we have created:

– Onboarding portal, containing all the necessary information to get you started using CloudTalk within 5 minutes.

– Regularly updated Helpcenter in various languages with all frequently asked questions.

I love CloudTalk because it is not just a calling system like many that we have considered before. It gives us all the features that we wanted to use and it is all easy and intuitive. Also, the support that answers any of my questions whenever I contact them… Their customer service is on a really great level.

Suki R. – SDR / Account Management at Document360

Crystal clear but rock-solid call quality

CloudTalk offers native integrations with the most popular CRMs, Helpdesks, and Business tools Our top priority is to secure your calls with the strongest call route possible.

We have built tight relationships with telco partners all across the world. That helps us to build safer calling routes and offer stronger connections. Thus, if the call quality drops below a certain level, CloudTalk automatically changes the route in real-time.

Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.

Yohann Bensadoun – Global Supply Growth at Glovo

Integrate Seamlessly – No Coding Skills Needed

Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.

With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.

#1 Rated call center software

Based on 1,800+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

260 reviews

4.3/5

1,702 reviews

4.4/5

380 reviews

4.5/5

260 reviews

Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today