Looking for a customer-friendly Grasshopper alternative?

01. Call Quality: Globally distributed server infrastructure
02. Integrations: 100+ one-click CRM & helpdesk tools
03. Country Coverage: 160+ international numbers.

Property

Grasshopper

Pricing, per user/per month

$25-$40

$29-$89

Integrations

100+ integrations

15+ integrations

Call Forwarding and Queues

Call Recording

IVR

Internal Calls

Click-to-Call Extension

Power Dialer

 You’ll hear Cloudtalk’s ringtone when you call these companies

Take care of your customers.
CloudTalk will do the rest.

Call queuing

Sort calls based on predefined rules and uses personalized messages, Set highest priority for loyal customers. Their calls will skipp the queue.

Voicemail

Never miss a call again. Create personalized greetings or group messages. You can listen to your voicemail from anywhere, anytime.

Call tagging

Assign each call a self-made tag. This labeling will allow you to sort calls into categories and quickly identify what type of call it is.

Crystal-clear sound experience

Delayed voice, jitter, or drop calls can be annoying. Not talking about the negative impact on your business. We have a solution. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.

Enjoy crystal-clear sound with no interruptions. CloudTalk partners with 9 data centers around the globe to achieve top-class calls, speed, and reliability.

I love CloudTalk because it is not just a calling system like many that we have considered before. It gives us all the features that we wanted to use and it is all easy and intuitive. Also, the support that answers any of my questions whenever I contact them… Their customer service is on a really great level. 

Patrycja J. – Business Development Manager at Antigro

Effective number management

Wish to create a report that matters to you without the need of installing third-party tools? CloudTalk allows you to create custom reports based on agent reporting, call monitoring, call statistics, and even emotional analytics. You can get this and more if you choose to work with us.

Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.

Yohann Bensadoun – Global Supply Growth at Glovo

Integrate Seamlessly – No Coding Skills Needed

Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.

With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.

#1 Rated call center software

Based on 1,800+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

260 reviews

4.3/5

1,702 reviews

4.4/5

380 reviews

4.5/5

260 reviews

Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today