Use your CRM for more than calling. Explore your options with Ring.io alternative
1. Desktop notifications to instantly know who is calling
2. Up-to-date Mobile app to take your call center on the GO
3. The whole call history is displayed in your CRM (including tags, notes, sentiment ratings, etc).
4. Click-to-call feature to reach out to customers directly from CRM
5. 2-way data synchronization, call flow designer, and other 100+ features
Property
Ring.io
Pricing
(billed annually)
Starts at $25 per user/month
Starts at $69 per user/month
Platform
Desktop, browser, mobile app for iOS and Android.
Available as a browser extension.
Integrations
100+ one-click integrations
6+
Set up and onboarding
—
Data import
—
Inbuilt Analytics
—
Advanced workflow automation
—
Multilanguage
Supports only English and Spanish
You’ll hear Cloudtalk’s ringtone when you call these companies
Get more than a simple Power dialer
Adding prospects manually? Not with our
Smairt dialer
The only thing you need to start using the Smart dialer is CloudTalk Click to call extension. Once the extension is active in your browser, it automatically scans for phone numbers in the content you browse and lets you add those in your prospecting queue.
Increase
the number of
calls you make
The predictive dialer ensures that more customer calls are made in a shorter time. It is an ideal tool to get in touch with your customers. In each campaign, you can also configure the time for which the agent remains unavailable after the call ends (the time necessary to finish administration tasks related to the call).
Boost your
performance with
advanced features
Callback feature, Smart detection of resolved missed calls, Ring on speakers, Warm Transfer, Skills-based routing, and 3-way calling are just some of many more features that help you level up your performance. Explore new ways of customer service and surprise your clients with a more personalized and faster experience. Do it today.
Easier work with workflow automation
Searching for ways to automate your daily workflows in your customer support or contact center? Workflow Automation is an efficient way of streamlining business processes. This feature also enables you to create customer-specific business process flows. Even when using several different platforms.
CloudTalk offers every contact center feature that is necessary for our company to provide great customer service to our customers. We like visual IVR, easy-to-setup callback setup and various integration that enhance our workflows. And their support! I feel like this part of the SaaS business is underestimated very often and makes a huge difference, especially for us.
Matej K. – CMO & Co-Founder at StreamBee
All data synchronization within a snap of fingers
Automatic data synchronization in both systems means that you can always access up-to-date data. Within your SalesForce integration, you may also open statistics, displayed in CloudTalk Dashboard. That allows you to have a complete overview of your calls.
Firstly, CloudTalk offers a user-friendly interface that is easy to navigate and use. The dashboard provides an overview of all your communication channels, including real-time call and chat statistics, making it easy to manage your customer service team’s workload. The platform also provides detailed analytics, enabling you to track call volume, response time, and customer satisfaction metrics.
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.
260 reviews
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260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
