CloudTalk’s advanced contact center tools are the best Toky alternative
01. Call Quality: Globally distributed server infrastructure
02. Features: Advanced capabilities to serve any use case.
03. Integrations: 100+ one-click CRM & helpdesk tools
Property
Toky
Pricing
(billed annually)
Starts at $25 per user/month
Starts at $20 per user/month
International Numbers
160+ countries+ countries
60+ countries
Integrations
100+ integrations
20+ integrations
Features
100+ features
22+ features
Open API
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Automated Callback
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Smart Queues
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Power Dialer
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Skill-based Routing
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Conference Calls
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You’ll hear Cloudtalk’s ringtone when you call these companies
Take care of your customers.
CloudTalk will do the rest.
Globally distributed server infrastructure
Instead of relying on a single partner, we offer you the reliability of strong relationships with telco partners all across the world. Therefore, we are able to secure better calling routes and offer stronger connections. In addition, CloudTalk itself is a registered operator in multiple countries.
Never miss
a call warranty
Don’t let your prospects down by not answering their calls. CloudTalk’s Callback feature helps you reduce the call abandonment rate by 32%. Give your customers a chance to reach you without lengthy waiting. With this feature, they have the ability to opt out of your queue and get a callback later instead.
100+ powerful integrations love CloudTalk
We want you to work with tools you love and know well. CloudTalk offers more than 40 CRM and helpdesk integrations, which can be installed with a simple click. Did not find your system? Install it easily with our API feature.
User-friendly interface with a pinch of a modern look
CloudTalk was made to serve your business needs. We have created an intuitive dashboard that will show you everything you need, with real-time data and all your favorite features at the hand. CloudTalk’s responsive interface allows you to use our software on a device of your choice. All features, including account administration, are 100% compatible with your laptop, tablet, or smartphone.
Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.
Make important decisions based on data that matter to you
Wish to create a report that matters to you without the need of installing third-party tools? CloudTalk allows you to create custom reports based on agent reporting, call monitoring, call statistics, and even emotional analytics. You can get this and more if you choose to work with us.
Firstly, CloudTalk offers a user-friendly interface that is easy to navigate and use. The dashboard provides an overview of all your communication channels, including real-time call and chat statistics, making it easy to manage your customer service team’s workload. The platform also provides detailed analytics, enabling you to track call volume, response time, and customer satisfaction metrics.
Handling a high volume of phone calls?
Do so with grace! CloudTalk’s softphone allows you to make and receive calls seamlessly, on any device with an internet connection. Explore all the features that a desktop phone lacks. Enjoy the flexibility of CloudTalk’s remote-ready solution and always deliver the best customer service possible.
I liked the fact that, even from the trial I was ready to do call like a minute later after I registered and downloaded the app. The quality of the phone call is great. Its fast, simple.
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.
260 reviews
1,702 reviews
380 reviews
260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
