Looking for a Voicent alternative? Here is the right place to start

01. 4 budget-friendly memberships to choose from
02. Advanced features including smart dialers without additional costs
03. 100+ one-click CRM & helpdesk tools
04. Dedicated onboarding specialists for a smooth start

Property

Voicent

Pricing

Starts at $25 per user/month

Starts at $29 per user/month

Work automation

CloudTalk offers several ways on how to automate your work for free.

Workflow automation for an additional price of $99 per user.

Integrations

100+ integrations

Built-in CRM which costs $63 per user/month

Caller ID

Caller ID is available for $2 per ID.

Queue management

Call notes and the Call tagging

 You’ll hear Cloudtalk’s ringtone when you call these companies

Take care of your customers.
CloudTalk will do the rest.

Call is always routed
to the right agent

Instead of relying on a single partner, we offer you the reliability of strong relationships with telco partners all across the world. Therefore, we are able to secure better calling routes and offer stronger connections. In addition, CloudTalk itself is a registered operator in multiple countries.

Decisions based
on real-time data

Don’t let your prospects down by not answering their calls. CloudTalk’s Callback feature helps you reduce the call abandonment rate by 32%. Give your customers a chance to reach you without lengthy waiting. With this feature, they have the ability to opt out of your queue and get a callback later instead.

Level up your
customer experience

We want you to work with tools you love and know well. CloudTalk offers more than 100 CRM and helpdesk integrations, which can be installed with a simple click. Did not find your system? Install it easily with our API feature.

With CloudTalk, you will forget what robocall sounds like

CloudTalk makes sure that all our carriers are certifying calls and combating fraudulent robocalls. We are also fully compliant with STIR/SHAKEN, a social program that screens phone numbers before they reach your business.

At CloudTalk, high-quality calls come first, which is why we’ve gone to great lengths to establish a strong network of telco partners across the globe. This way, everyone can enjoy high-quality calls with guaranteed latency and minimal jitter.

Michael Zeitlin – Team Lead, Global Revenue Operations at CoachHub

The most used CRM and helpdesks work best while paired with CloudTalk

CloudTalk is a team player. Whether you like to use Hubspot, Salesforce, Pipedrive, or Intercom, we got your back. More than 100 powerful integrations can be paired with CloudTalk without any need of technical support. All you need is to pick the ones you love and hit the click. We will take care of the rest.

It’s very easy to work with, the overview of the program is given. Basically once it is set, it’s hard to do anything wrong. I liked that when it is integrated with Pipedrive you can record and call right away with not much fuzz around it. So I would call it efficient in my workflow, and it does allow me to streamline the whole process. 

Alexandros U. – Sales Rep, Unger Academy

Integrate Seamlessly – No Coding Skills Needed

Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.

With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.

#1 Rated call center software

Based on 1,800+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

260 reviews

4.3/5

1,702 reviews

4.4/5

380 reviews

4.5/5

260 reviews

Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today