Own Your AI Calls—A Telephony-Native Vapi Alternative

Name: Vapi Alternative GA - CloudTalk
Brand: CloudTalk

CloudTalk is a VoIP-native calling platform built for teams that need AI agents and human dialers to run reliably at scale — not just in a sandbox.

Get carrier-grade call quality, local numbers in 35+ countries, and integration_tools]+ CRM and helpdesk integrations, all secured with built-in compliance and expert onboarding.

Routing, analytics, and call ownership live in one stack.

Property

Pricing
(billed annually)

Predictable per-user subscription (Starts $19/month) + flat $0.25/min AI calls

Usage-based ($0.05 base/min + $0.20+ for AI) → real cost often ~$0.30/min

Setup Time

No-code, ready in hours

Technical setup, ~4–6 weeks dev time

Live Agent Handoff

Native AI → human transfer with context

Not included, must be coded via API

Analytics

Rich dashboards, call notes auto-logged to CRM

Basic transcripts, limited dashboards

Trusted by 230 companies worldwide

What Makes CloudTalk a Great Vapi Alternative?

Run AI Agents on a Proven Telephony Stack

CloudTalk gives you a VoIP-native platform that’s built for real business calls, not API demos.With native routing, global numbers, and instant AI → human handoff, you get reliability and control right out of the box; no extra carriers or code needed.

Control Costs with Transparent Pricing

Avoid unpredictable usage spikes and add-on carrier fees.
CloudTalk’s per-user pricing and per-minute AI billing make budgeting simple, while your numbers, data, and call ownership stay under your control in one stack.

Get Results in Hours, Not Weeks

Skip the multi-week setup. CloudTalk’s no-code AI agent deployment means your team can go live in hours, no engineers required.
Perfect for SMBs and revenue teams that want to scale fast without losing oversight.

Work in a Platform That’s Intuitive—Without the Engineering Overhead

CloudTalk’s dashboard brings AI agents, live calls, and analytics together in one simple view — no coding required.

Monitor performance in real time, manage numbers and routing, and access full call context from any device.

It’s a clean, responsive interface designed for business teams that need control, not command lines.

Our advice to other companies is to prioritize integration, scalability, and support when evaluating VoIP solutions. Look for a platform that offers robust analytics, and can scale with your business needs. CloudTalk stood out for us in all these areas.

Freddy Lee, Sales and Marketing Director at M4U

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Make Confident Decisions with Unified Call Data

CloudTalk gives you real-time insights across AI and human calls—no third-party tools or manual setup needed.

Create custom reports for agent performance, call outcomes, sentiment, and call quality, all powered by your own telephony data.

Every metric lives in one place, so your team can focus on action—not integration maintenance.

We’re building something unique, a unified platform for sales, service, and rental — all stitched together. That’s a rare thing in our space.

Stephen Cavanagh, Director of Support & Services CMO at Texada

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Handle High Call Volumes Without the Engineering Headaches

CloudTalk’s VoIP-native softphone lets your team handle heavy inbound and outbound traffic with ease—no manual configuration or coding required.

With carrier-grade audio, smart routing, and AI-assisted tools, agents stay productive and connected wherever they work.

Scale effortlessly without compromising on call quality or customer experience.

We’re integrating CloudTalk call statuses directly into our CRM, so we can see agent availability at a glance. That kind of visibility saves time and improves oversight.

Andrés Quintero, Director of Processes at Infinity Connections

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Connect CloudTalk Seamlessly With the Tools You Already Use

CloudTalk integrates natively with 35+ CRMs, helpdesks, and ecommerce platforms including Salesforce, HubSpot, Zendesk, and Freshdesk.

Sync every call, transcript, and AI interaction automatically across your stack, so your team always works with complete, up-to-date context.
It’s all connected, no custom API work required.

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