Save Up to 3 Minutes per Call With ACD

Experience CloudTalk’s next-gen ACD system, designed to improve efficiency, minimize hold times, and boost customer satisfaction for a streamlined call center operation.

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Connect Callers Faster to the Right Agent

Make the superior customer experience a standard with CloudTalk’s ACD system.

Our smart call routing significantly reduces wait times, connecting callers with the most suitable agent promptly.

Even when all agents are occupied, our call queuing feature ensures a 73% higher likelihood of securing customer loyalty.

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#1 Rated Call Center Software with Automation

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms


260 reviews


840 reviews


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260 reviews

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Archive 25% More Productivity with Automated Call Distributoin

Elevate productivity by a quarter using CloudTalk’s sophisticated ACD system.

By efficiently routing calls based on agent skills and availability, you can reduce agent idle time, leading to a productivity boost of up to 25%.

Couple this with dramatically lowered customer wait times, and your call center is set to redefine efficiency.

Minimize Resources and Curb Your Costs by 15%

Shave off unnecessary costs without compromising service quality.

With CloudTalk’s cloud-based solution, you can save significantly on extra hardware, limiting wires, and tech costs, and reducing operational expenses by up to 15%.

Plus, our advanced call analytics enable operational improvements, paving the way for further cost reductions and streamlined processes.

Over 4,000 businesses use CloudTalk
to connect with their customers


Connect Agents, Customers, and Your Favorite Software in the Cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today.

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