Speed Up First-Call Resolution with Intelligent Routing
Connect all your incoming calls to the right place without long wait times. With CloudTalk’s call routing, you can offer fast and personalized service while preventing agent overwhelm.
Over 4,000 businesses use CloudTalk to have MORE and BETTER calls
Supercharge Your Call Center Efficiency
Multiply Call Handling Capacity and Slash Costs
CloudTalk’s algorithm routes calls to the best-suited agents, eliminating miscommunication, inexperience and language barriers. Boost efficiency, reduce costs, and deliver an exceptional customer experience.
Boost Lead Conversions at Every Stage of the Funnel
Route calls to the most skilled agents with instant access to previous interactions. Build your brand image with fast resolution and personalization, and. transform your leads into loyal customers.
Give Customers That Special Treatment
Prioritize VIP clients without effort. With CloudTalk, you can simply tag a customer as “VIP” and they’ll be automatically first in line. Ensure your valued clients always get the premium service they deserve.
Elevate Your Customer Experience
Enhance satisfaction rates by connecting customers to well-suited agents.
CloudTalk’s intelligent algorithm does the hard work for you, resulting in a personalized customer journey and an efficient call center operation.
Still on the Fence?
Unsure if CloudTalk is right for you? Let us help make up your mind.
Thousands of Customers Love Us. You Will Too.
Thousands of businesses trust CloudTalk to connect with prospects and customers worldwide.
Expert Help When You Need It. Faster Than “Uh Oh!“
Ditch the wait! Get the #1 rated support with lightning-fast resolutions, getting you back on track in no time.
Get more “Hello’s” with local numbers
Unfamiliar, foreign numbers get ignored. CloudTalk bridges the gap with local phone numbers in 160+ countries.
Leverage the Power of Integrated Data
Simplify your workflow with instant access to comprehensive customer history. Imagine no more scrambling for information during a call.
Deliver a faster, personalized service with all necessary data at your fingertips.
Deliver Personalized Interactions with Precision
Empower your customers and improve their journey using our Hunt Groups feature.
Streamline connections to the right department, enhance satisfaction, and make every interaction count.
Connect With Tools
Your Team Already Loves 💙
Over 4,000 businesses use CloudTalk to connect with their customers
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
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Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
