NEXT-GEN BUSINESS CALLING SOFTWARE
Evaluate & Enhance Agent Performance with Call Recording
Enhance your call center performance with automatic call recording. Embrace full encryption and data privacy with CloudTalk.
You’ll hear Cloudtalk’s ringtone when you call these companies
Improve Team Performance Without Security Concerns
CloudTalk’s call recording allows you to stay on top of your team’s performance while complying with security requirements.
Automatically Receive Recordings + Transcripts In Your Inbox
Discard repetitive tasks from your team’s daily work.
With CloudTalk’s workflow automation, you can rely on immediate, AI-generated call transcription and receive it with the MP3 file of the call in regularly scheduled emails.
Empower your team to focus on their best work – serving your customers.


Document Customer Service Interactions for Tough Conversations
When the going gets tough, our call recording feature becomes your resilient ally.
By capturing customer interactions, you gain invaluable insights into where things took a wrong turn.
This helps you fix immediate issues and prepare for similar incidents in the future.
Enjoy peace of mind knowing that these recordings will be always at your fingertips, providing valuable references for recurring issues without extra documentation burden.