NEXT-GEN BUSINESS CALLING SOFTWARE

Evaluate & Enhance Agent Performance with Call Recording

Enhance your call center performance with automatic call recording. Embrace full encryption and data privacy with CloudTalk.

You’ll hear Cloudtalk’s ringtone when you call these companies

Automatically Receive Recordings + Transcripts In Your Inbox

Discard repetitive tasks from your team’s daily work.

With CloudTalk’s workflow automation, you can rely on immediate, AI-generated call transcription and receive it with the MP3 file of the call in regularly scheduled emails.

Empower your team to focus on their best work – serving your customers.

Illustration - advanced sound quality

#1 Rated Call Center Software with Automated Call Recording

Based on 1800+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

260 reviews

4.3/5

1,400 reviews

4.4/5

380 reviews

4.5/5

260 reviews

Illustration - rich portfolio of features

Document Customer Service Interactions for Tough Conversations

When the going gets tough, our call recording feature becomes your resilient ally.

By capturing customer interactions, you gain invaluable insights into where things took a wrong turn.

This helps you fix immediate issues and prepare for similar incidents in the future.

Enjoy peace of mind knowing that these recordings will be always at your fingertips, providing valuable references for recurring issues without extra documentation burden.



Scale with Confidence and Convenience – We Got You

No need to worry about growing too fast or expanding too wide – our cloud-based system is designed for easy scalability. Seamlessly adjust to ever-increasing call volumes and business requirements without the headache of switching platforms and providers.

Over 4,000 businesses use CloudTalk
to connect with their customers

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Connect Agents, Customers, and Your Favorite Software in the Cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today.

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